Windows 10: sound

Discus and support sound in Windows 10 Drivers and Hardware to solve the problem; computer is not recognizing my headphones I have new dell 5000 inspiron 2-1 15"... Discussion in 'Windows 10 Drivers and Hardware' started by SidMac, Jan 11, 2019.

  1. SidMac Win User


    computer is not recognizing my headphones I have new dell 5000 inspiron 2-1 15"

    SidMac, Jan 11, 2019
  2. cadaveca Win User

    Good surround sound headset

    I know you say you're not that guy, but stepping into the $250+ range really brings a change in build quality that might have you never having to buy another set. Otherwise, getting 6 speakers with decent sound in a headset is hard, and that's what you are asking for, and I have no suggestions, but just a bump up the list. *Stick Out Tongue sound :p
    cadaveca, Jan 11, 2019
  3. fireberd Win User
    Sound Quality

    One thing that sticks out from looking at your "My Computer" specs. You list "ONBOARD 6 CHANNEL (5.1) HIGH DEF AUDIO (AS STANDARD)" which suggests you do not have the correct sound hardware driver. Your motherboard has Realtek sound and the first step is to install the Realtek sound drivers. My ASUS also came with Sonic Studio 2 which is a sound enhancement package. Check the ASUS install disc to see if you have something similar.

    May not be a speaker problem.
    fireberd, Jan 11, 2019
  4. sound

    Sound problem


    We need to investigate further so that we can identify the cause of the issue. We suggest running the Troubleshooter and see if it helps. Follow the steps below:

    • Type and select Troubleshooting on the Search bar/Cortana.
    • Click Hardware and Sound.
    • Select Playing Audio under Sound.
    • Follow the steps that will be provided.
    If the steps does not work. We suggest downloading a fresh copy of the audio driver from Realtek and see if it helps.

    Looking forward to your response.
    Radney Dri, Jan 11, 2019


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