Windows 10: Souris Arc Mouse won't work on windows 11 pro?

I've paired the Arc Mouse Souris Arc to my Windows 11 pro PC. "Arc Bluetooth Mouse Driver Error". Mouse will not function at all. I've tried every basic thing I could do that would be recommended. Update, uninstall/reinstall so don't bother suggesting that. I tried installing the windows mouse keyboard software but came up with No supported device detected. Will this work with Windows 11 Pro?

:)

 

Arc bluetooth mouse not working with Windows 10

I have the issue too. Its driving me nuts guys.

Windows 10 on Surface 3 Pro with Microsoft's Arc touch mouse (surface edition) - these three are not playing together very well.

Also, with the instructions - above, I can't accurately say I've followed them as step two (locate driver) is ambiguous. Under Mice and other pointing devices there are three "HID-compliant mouse" drivers listed. Who knows if these relate to the Arc touch
mouse (for the surface)?

 

Surface Arc Mouse (2017) Stopped Working

Hello Melchizedek,

My current build is Windows 10 Version 1703 (OS Build 15063.483).
I tried all the troubleshooting you suggested below and although it indicates that my Surface Arc Mouse is “Connected” it still does not work.

Thanks,

Iver

 

Arc Bluetooth mouse not working properly with Surface 3

Experienced same issue, disconnecting Arc Mouse then reconnect worked fine, but not mouse interaction.

Below steps worked for me:

• Remove all Bluetooth connected devices, including Surface Type Cover and Surface Pen.
• Disconnected the Surface Type Cover then reconnect. It will reinstall tand connect the device.
• Then Add Bluetooth devices including Surface Pen and last but not least Arc Bluetooth Mouse.

Everything works fine again.