Windows 10: Speakers not detected

My speakers,in the morning was fine,but now it's gone!It started with the Settings app not opening the sound panel,then the speaker name not appearing in the taskbar volume switch,and now it thinks there is no speaker!The speaker is named High Definition Audio Device and is a sound card connected with ATAPI.

:)

 

No Speakers or Headphones detected

Hi,

This issue may have been caused by a corrupted Audio driver or defective audio port.

To better understand this concern please answer the following questions:

• Are you still able to play music using a built-in speakers?
• Have you tried using other headphones or external speakers?

We also suggest that you run audio troubleshooter by following these steps:

• Type "troubleshooting" on the search box.
• Select Troubleshooting on the result.
• Click View all.
• Choose Playing Audio then follow the instructions.

If you need further assistance, don't hesitate to post back.

 

Microphone and speaker not detected

Hi Nelly,

The microphone and speaker may not be detected due to wrong configuration settings or outdated drivers. To isolate your concern, we'd like to ask the following questions:

• Have you tried updating your drivers?
• What troubleshooting steps have you done so far?
  
• Did you get any error messages? If yes, kindly provide us a screenshot.
• Does this happen with Skype application only or with other application also?
• Have you tried connecting your microphone and speaker to another computer and check if the issue still persist?
• Have you tried using another microphone and speaker and check if the it still not recognized.

Meanwhile, we recommend that you run the troubleshooter for Hardware and Devices. This will identify and diagnose technical issues. Kindly follow the steps below:

• Press Windows key + X on your keyboard and select
  Control Panel.
• On the upper right part of the Control Panel window, type
  Troubleshooting.
• Select Troubleshooting.
• Click View all.
• Click Hardware and Devices and follow the prompt to proceed with the troubleshooter.
• Restart your PC and check if the issue still persist.

You may also perform sound troubleshooter by referring to this
link. It will let you diagnose and provide a remedy to sound issue.

Let us know if you need more assistance.

 

Speaker, audio device detected leads to simultaneous restart prompt

Hi,

Thank you for posting in Community.

We are glad to provide the assistance required to help you resolve the issue.

Before we proceed, I would like you to provide the information stated below:

• What did you mean when you state "detected a new hardware and updated the system"?
• Did you plug an external speaker on to your computer and received the above prompt?
• Do you get sound via your internal speakers when you play an audio file?

For now, I suggest that you perform Power Drain, and check if you still get the Restart prompt.

• Unplug the charger and remove the battery of your laptop, if using a desktop remove the power cord.
• Press and hold the Power button for 30sec
• Plug the charger/power cord and restart system

Also, if connected to an external speaker, unplug the speaker restart the computer and check.

Hope this helps