Windows 10: Spotify/Apps installation issues! Help please :

Discus and support Spotify/Apps installation issues! Help please : in Microsoft Windows 10 Store to solve the problem; I downloaded Spotify to listen to some music on my Windows 10 laptop. After you download an app, you must go into the 'Library' of things you've... Discussion in 'Microsoft Windows 10 Store' started by Cass Liv, Sep 5, 2022.

  1. Cass Liv Win User

    Spotify/Apps installation issues! Help please :


    I downloaded Spotify to listen to some music on my Windows 10 laptop. After you download an app, you must go into the 'Library' of things you've downloaded/owned and click an install button you do this on the Microsoft store app. It's telling me I own Spotify, but it isn't in my library or when I search for apps when I click the windows button. I can't access the app unless I click install but I can't install it cause I can't find it ANYWHERE. I also can't try re-downloading it. This was downloaded through Microsoft for reference. Help, please!

    :)
     
    Cass Liv, Sep 5, 2022
    #1

  2. Cortana - Spotify problem

    So when I tell Cortana to play a song on spotify she does successfully finds the songs but doesn't actually play it. She just brings up spotify without changing the song.

    I found this fix:

    • 1. Unlink Cortana (in her settings)
    • 2. Revoke Cortana app access (via accounts.spotify.com), and while you're logged on...
    • 3. Set up an App Password especially if you're using facebook to log in (this may not be neccessary, but I did so just to circumvent all potnetial issues).
    • 4. Uninstall Spotify

      5. Install Spotify from the Windows Store (I believe the actual cause of the issue is that those of us with the problem probably installed from the Spotify Installer download, rather than
      the Windows Store).
    • 6. Launch and log in to the Spotify app with the app password you created in step three.

      7. Link Cortana using the app password you created in step three.
    • 8. Restart your computer (my Cortana didn't think Spotify was installed until I did so).

      9. Enjoy hands-free music browsing!

    The problem with this tho is that it only works untill i shut down/restart the PC. After that I need to redo this all again in order for it to work and its really frustrating to do this everytime I open my computer.
     
    DanLevitchi, Sep 5, 2022
    #2
  3. Spotify

    I have just discovered two Spotify entries in the StartUp list in Task Manager.
    However there is no trace of Spotify elsewhere in the system.
    I went through the registry and deleted every reference to Spotify that could find, although some refused to be deleted.
    That made no difference.
    The store shows that Spotify is installed. Which is strange.
    However I found an entry in the Apps list in Start Menu, clicked uninstall and that cleared the problem.
     
    Hairy Scot, Sep 5, 2022
    #3
  4. Spotify/Apps installation issues! Help please :

    Unable to integrate Cortana with Spotify.

    Hi,



    Thank you for writing to Microsoft Community Forums.



    We can imagine how difficult it could be when app feature do not work the way they supposed to. However, could you please let us know from where you got the Spotify app?



    In the meantime, we would suggest you to follow steps mentioned below and check if it helps.



    1. Go to Settings > Time & Language.
    2. Click on Region & Language.
    3. Check if country and language is set to United States and
      English (United States).
    4. Then set up Cortana again.
    5. Log out from your Spotify account and log in again.
    6. Then try integrating Cortana with
      Spotify and check.

    We would also suggest you to run troubleshoot for Microsoft Store Apps if you have installed the app from Microsoft Store by referring to

    Fix problems with apps from Microsoft Store
    .



    You may also want to refer
    Fix problems with the Start menu or Cortana for details
    .



    Data Loss Disclaimer: While performing
    Reset your PC steps there might be a risk of data loss. You may take a backup of the data before performing the steps.





    Regards,
     
    Manjunath_H, Sep 5, 2022
    #4
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