Windows 10: spotify's not responding

Discus and support spotify's not responding in Windows 10 Network and Sharing to solve the problem; I'm on windows 10. Ive had spotify for a long time. It needed updating & that's what I did, now it no longer works. It comes up with a blank screen,... Discussion in 'Windows 10 Network and Sharing' started by susan32, Aug 17, 2021.

  1. susan32 Win User

    spotify's not responding


    I'm on windows 10. Ive had spotify for a long time. It needed updating & that's what I did, now it no longer works. It comes up with a blank screen, the 3 dots at the left work ok but says spotify's not responding. With a sign saying Spotify.exe - Bad Image, saying C;/Windows/System32/cryptnet.dll, saying its either not designed to run on Windows or it contains an error. error status 0xc0000020. It was ok before so why is it like this now. I've uninstalled it & reinstalled it but still doesn't. Anyone having the same problem? Can anyone help please. Why's this happened?

    :)
     
    susan32, Aug 17, 2021
    #1
  2. Daniel Win User

    Spotify is not responding to Cortana

    Spotify doesn't respond to Cortana's requests. After I ask Cortana to play some music on spotify, Cornata successfully opens up Spotify, but doesn't do anything.

    Cortana successfully identifies the songs, bands or any other request I made, but Spotify just opens up and doesn't play any song.

    I've repaired Cortana using Powershell, reinstalled and relink Spotify to Cortana, but nothing has worked yet. I've also tried unsuccessfully a solution posted on the following link on youtube:

    I thank in advance any help.
     
    Daniel, Aug 17, 2021
    #2
  3. Spotify

    I have just discovered two Spotify entries in the StartUp list in Task Manager.
    However there is no trace of Spotify elsewhere in the system.
    I went through the registry and deleted every reference to Spotify that could find, although some refused to be deleted.
    That made no difference.
    The store shows that Spotify is installed. Which is strange.
    However I found an entry in the Apps list in Start Menu, clicked uninstall and that cleared the problem.
     
    Hairy Scot, Aug 17, 2021
    #3
  4. spotify's not responding

    Cortana - Spotify problem

    So when I tell Cortana to play a song on spotify she does successfully finds the songs but doesn't actually play it. She just brings up spotify without changing the song.

    I found this fix:

    • 1. Unlink Cortana (in her settings)
    • 2. Revoke Cortana app access (via accounts.spotify.com), and while you're logged on...
    • 3. Set up an App Password especially if you're using facebook to log in (this may not be neccessary, but I did so just to circumvent all potnetial issues).
    • 4. Uninstall Spotify

      5. Install Spotify from the Windows Store (I believe the actual cause of the issue is that those of us with the problem probably installed from the Spotify Installer download, rather than
      the Windows Store).
    • 6. Launch and log in to the Spotify app with the app password you created in step three.

      7. Link Cortana using the app password you created in step three.
    • 8. Restart your computer (my Cortana didn't think Spotify was installed until I did so).

      9. Enjoy hands-free music browsing!

    The problem with this tho is that it only works untill i shut down/restart the PC. After that I need to redo this all again in order for it to work and its really frustrating to do this everytime I open my computer.
     
    DanLevitchi, Aug 17, 2021
    #4
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