Windows 10: SPuvcbv64.sys error screen

I keep getting the 'SPuvcbv64.sys' error from time to time, on my laptop. It's an HP Spectre model, running Win 10. I don't get this error on my desktop pc. The laptop starts up and everything runs well until the next time I get the error message. Why am I getting this message and what can I do about it?

Thanks.

:)

 

BSOD System Thread Exception Not Handled - SPUVCbv64.sys

We are volunteers willing to help you try to resolve this issue. I am a 10 time and dual award MVP specializing in Windows troubleshooting including BSOD events.

Both minidumps were essentially the same and I fully analyzed them to be sure other processes were not implicated.

Since the computer is new and still under warranty please contact HP Support and the seller. As OEM HP is responsible for the proper operation of both the hardware and Windows. So regardless of the cause it is theirs to resolve. And the unit is under full warranty
and may be in need of repairs or replacement. Added that even if you are able to resolve the issue you would want it fully documented just in case there are related problems down the road. Remember the more you do the more they will say it is something you
have done.

BugCheck 1000007E, {ffffffffc0000005, fffff807e4f6ad53, ffffef862b01f768, ffffef862b01efb0}

Probably caused by : SPUVCbv64.sys ( SPUVCbv64+6ad53 )

SPUVCbv64.sys dated 10/30/2017 AVStream driver SUNPLUS INNOVATION TECHNOLOGY.

BiosVersion = F.36

BiosReleaseDate = 10/25/2017

SystemManufacturer = HP

SystemProductName = HP Spectre x360 Convertible 13-ac0XX

SystemFamily = 103C_5335KV HP Spectre

SystemVersion =

SystemSKU = 2EN69EA#ABZ

BaseBoardManufacturer = HP

BaseBoardProduct = 827E

BaseBoardVersion = 94.61

CPUID: "Intel(R) Core(TM) i5-7200U CPU @ 2.50GHz"

MaxSpeed: 2500

CurrentSpeed: 2712

HP Support/Troubleshooting & Drivers

HP Software and Driver Downloads for HP Printers, Laptops, Desktops and More | HP® Customer Support

Contact HP

http://welcome.hp.com/country/us/en/contact_us....

HP Forums

http://h30434.www3.hp.com/psg/

Please let us know the results and if you need further assistance.

 

Blue Screen dxgmms2.sys PAGE_FAULT

Hi,

Dxgmms2.sys blue screen errors are related to corrupted or outdated device driver. We suggest checking this
link for troubleshooting blue screen errors as an initial step to resolve this issue.

Update us with the outcome so we can provide further assistance.

 

Blue Screen because of cm11264.sys

Hi,

This blue screen error due to cm11264.sys error could have happened due to the corrupted Windows component. To resolve your issue, we suggest that you follow the steps provided in this

article.

Let us know if there is anything else we can do to assist.