Windows 10: spyware

While on my laptop I received a message stating that my computer was infected with "**** spy ware" and to call 1-888-561-9111 to get it removed. I was also asked for my Windows register key. The message stated that if I chose to close the screen, they would disable my computer and report me to the authorities. As the phone number given was not for Microsoft Support, I chose to close the screen. When I did so, I received a message stating that "files are still unloading and I would lose these files if I chose to close the message." I closed it anyway. How do I ensure that they were not successful in downloading any spyware, etc. onto my laptop? BTW, I am over 70 and not especially computer literate. Thanks for any assistance that you can provide.

:)

 

Anti virus, Trojan's and Spyware.

Hmmm, I use AVG Email Server Antivirus, Zonealarm Pro, and many many spyware programs... The best one being BPS Anti-Spyware. Ad-aware SE is just garbage now, but if you want spyware protection with out nothing running i suggest using Spyware Blaster. Heres a list of great programs that i use and i think are some are the best. Pest Patrol, Spyware Doctor, Spybot, Bazooka, Spyware Blaster, and BPS Anti-Spyware. Those are really great anti-spyware programs. Oh and the new Zonealarm Pro I dont like at all becuase it alerts you about everything even if you turn alerts off so i use version 6.0.667.000 which is one of the best newer ones.

 

CCC Profiles that disappear

id suggest a spyware check

 

Message that Virus and Spyware definitions can't be updated

Hi Jamie,

Thank you for posting your query in Microsoft Community.

• Did you try the suggestions provided earlier in this thread?
• If yes, what were the results of each command?

If you have not tried the suggestions provided earlier in this
thread, please try and let us know the status, we'll be happy to assist you further.