Windows 10: SSD external drive

My external ssd device connected to my hp laptop. Device Manager shows ssd in Disk Device but not on system directory....no external drive label

:)

 

Is there can a external ssd drive be used as the main OS drive?

Hi Robert,

We don't recommend using an external SSD as the main OS drive. You can use an external SSD as the main OS drive, but you need to configure the BIOS of your computer for it to boot the OS from the external SSD. We suggest contacting your computer manufacturer
for assistance on configuring the BIOS of your computer.

Let us know if you need anything else. We're here to help.

 

External drive

Hi Richard,

There are several factors that can cause your external drive to not read DVDs even though the system is recognizing the device. This could be caused by a driver that needs to updated or corrupted files. For us to resolve your concern, kindly answer the questions
below:

• Just to confirm, the device that is not working properly is a external DVD optical drive?
• Were there any recent changes or updates installed on your computer?
• Have you tried to plug the external drive to a different port on your computer?

As a initial recommendation, we suggest that your run the built in troubleshooter in Windows 10. Kindly refer to the steps below:

• Type “Troubleshooting” in the Search bar and press Enter.
• Click on “View All” in the top left corner.
• This will display the list of troubleshooters which are built-in in the computer. You can click on
  Hardware and Devices from the list and you can run the troubleshooter.

This will check for common errors that affect hardware on your computer and attempts to correct them.

We look forward to your response after completing the steps.

 

External Hard Drive

Hi John,

We suggest that you try the troubleshooting steps below:

• Open your External Hard Drive file in File Explorer.
• Type the name of the file you want to search on the search box and click Enter.

The file will show up in Search Results and you will be able to move it to the correct folder.

Let us know if you need further help.