Windows 10: star trek online below par perormance

so..I put startrek online through the paces tonight on the new hardware and one fact became readily apparent, no matter what graphics settings I chose, I was seeing below par performance and indeed even real noticable slowdowns at times. what options should I consider tweaking in the os, or the nvidia control panel, to boost performance?

:)

 

How can I get Cortana to start Star Trek Online?

Seems Cortana can now Start/open/run all may games again except for one
Star Trek Online it only take me to the Web Site. LOL I thought Cortana was a fan of Star Trek. Any Advice on how I can get Cortana to Start Star Trek Online?

 

How can I get Cortana to start Star Trek Online?

All my Drivers are up to date I have the New Fall Creators Update Installed I am the only user on this Computer:

Cortana can now Start/open/run all my games again except for one
Star Trek Online it only take me to the Web Site. LOL I thought Cortana was a fan of Star Trek. Any Advice on how I can get Cortana to Start Star Trek Online?

It Appears to be a Cortana Computer Issue more then my Computer Because My other computer with the First Creators Edition now can open other apps games again, but not Star Trek Online.

FYI 1 week before the First release of Creators Edition Cortana stopped Starting any of my games/Programs. Every program was Starting prior to that week using the steps in this Link: How To Run Programs With Cortana - Windows Clan

So it is back to the question why won't Cortana Start this Game Star Trek Online?

 

side note..where within windows 10 can I find my model number and product serial number?

 

additional information, while poking about the invidia control panel, I noticed its pulling 6gb shared memory..does that mean my onboard gpu is active and set to use as primary? now how do I go about making my gpu the primary?

 

Are you on a desktop or laptop? It might be defaulting to your on-board card. Since you have an nVidia card you can try and right-click the Star Trek icon and choose Run with graphics processor > and then your nVidia card.

 

how do I switch from my onboard graphics chip over to the dedicated card?

 

Look at my previous comment *Smile

 

I want to do a permanent switch, not tell it to every time.

 

Open your nVidia control panel and set it from there. It's in the manage 3D settings tab. Find the game and set it to default to the GPU you want.

 

roger that. going to try that tomorrow or wednesday. expecting to have the desk set up and the tower set up by then.

 

Good luck! Here's a picture. I wasn't home when I posted my previous reply. Don't forget to click the "Apply" button.

 

if it doesnt work and hp support cant help, well I'm within the 30 day returns window still, I'll just go with a different hardware vender.

as it is I'll be rearranging my room to accommodate a new desk and will soon after be setting up the new hardware.

 

ok..its using the dedicated card. as in there's no option to change it. so...what do I do next?

 

Can you show me a screenshot?