Windows 10: Start Menu Auto Scrolling Issues

I need help and I'm at the last straw. I have a computer that is only a year old, a CyberPower desktop, and a few days ago the start menu and other device menus began auto scrolling downward and would not release. I have done everything listed below:Uninstalled the drivers to both keyboard and mouse, then reinstalled.Tried to do a system repair and it couldn't complete, didn't give a reason.Tried doing a system restore, but didn't fix the issue.I have tried using other keyboards and mice to see if it was a device issue, didn't work.Moved devices to different USB Ports, didn't work.There a

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Auto scroll issue

Hi Kunananthaseelan,

Thank you for updating.

I suggest you to install Synaptic driver in Compatibility mode. Also install Keyboard and mouse drivers from manufacturer website.

Follow the steps below on how to install driver in compatibility mode:

1. Download the driver from the manufacturer’s website and save it on your local disk.

2. Right click on the setup file of the driver and select “Properties”.

3. Select “Compatibility” Tab.

4. Place a check mark next to “Run this program in Compatibility mode” and select operating system from the drop down list.

5. Let the driver install and then check the functionality.

Do let us know if you still face auto scroll issue. Thank you.

 

Auto Scrolling in start menu

All windows menus auto-scrolling to the top whenever I try to use the start menu. If I try to type the name of a program for instance it just keeps going to the top after one letter. Similarly, if I try to click
on a sub-menu it will keep trying to go to the top so that I can only sometimes get into the sub-menu and once I'm in said menu it will continue scrolling to the top. This also happens if I go into windows settings but not file explorer or any other programs.
I've tried disabling and re-enabling my mouse and keyboard and restarting but nothing has fixed the problem

 

Auto Scrolling in start menu

All windows menus auto-scrolling to the top whenever I try to use the start menu. If I try to type the name of a program for instance it just keeps going to the top after one letter. Similarly, if I try to click on
a sub-menu it will keep trying to go to the top so that I can only sometimes get into the sub-menu and once I'm in said menu it will continue scrolling to the top. This also happens if I go into windows settings but not file explorer or any other programs.
I've tried disabling and re-enabling my mouse and keyboard and restarting but nothing has fixed the problem

i do the below answer on an old post this fixes it but only for a few days then it comes back no idea why,

SarahKong

• Independent Advisor

This maybe an issue with a system file being corrupt.

You can try a couple things.

Right click your start button and select Command prompt (Admin) to bring up elevated Command prompt.

In Command prompt type sfc /scannow and press enter.

Restart the computer.

If that doesn't work then try this,

Right click your start button and select Command prompt (Admin) to bring up elevated Command prompt.

In the Administrator: Command Prompt window, type the following commands.

Press Enter key after each command:

DISM.exe /Online /Cleanup-image /Scanhealth

DISM.exe /Online /Cleanup-image /Restorehealth

Important: When you run this command, DISM uses Windows Update to provide the files that are required to fix corruptions.

To close the Administrator: Command prompt window, type Exit, and then press Enter.

Restart your computer.


Thanks for your feedback.