Windows 10: Start Menu bug! [NEED HELP]

I've had this problem before with my old computer. I'm not sure whats causing it. If you have any solutions please reply to this post.


Video of my problem: https://streamable.com/u37t9

:)

 

Start Menu Search

Hi,

About your issue regarding the Start menu or Search, in order for us to assist you better. Please answer the question:

• Were there any recent changes made to your system prior to the issue?

In the meantime, we suggest you to check this link:
Troubleshoot problems opening the Start menu or Cortana. It contains troubleshooting steps prior to the issue.

We'll look forward to your response.

 

Start menu not working

Hello Barry,

Please help us with the below information to help you better.

• Have you installed all the pending updates on your system?
• Did you make any recent software/hardware changes to your computer?

As an initial troubleshooting step I would suggest you to install all the pending updates on your system and if you are using Microsoft account suggest you to sign out and sign in again and check if resolves the issue.

I suggest you to perform Start menu troubleshooter
from the below article and check if it help in addressing your issue.

Get help with the Windows 10 Start menu:

http://windows.microsoft.com/en-us/windows-10/get-help-windows-start-menu

Let us know if you need any further assistance on Windows related issues and we will be glad to help.

 

Start menu is not working on Windows 10

Hi,

Iunderstand the frustration if things are not working fine as expected.

Please help us with below details,

• • • • • 
          When you say "If I sign in under my user name I am in some earlier version", which version you are referring to?
          
        • 
          Did you made any recent changes to your computer prior to the issue?
          
        • 
          When you say “I cannot access the start menu and am limited to IP as a browser” Is it refers to Microsoft Edge?
          

As an initial steps, I suggest you to check for the Windows version. To do so, follow the below steps:

1) Login to your computer through user name on which it show earlier version of Windows.

2) Press Windows key + r.

3) Type winver, hit enter.

For the issue related to start menu, I suggest you to refer to the below Microsoft help article and check,

https://support.microsoft.com/en-us...ubleshoot-problems-opening-start-menu-cortana

Reply with results and necessary information to help you further.

Thank you.