Windows 10: Start Menu can't access the system files after the 1809 Update

Discus and support Start Menu can't access the system files after the 1809 Update in Windows 10 Network and Sharing to solve the problem; The problem is Start Menu can't access the system files. For example - When I click on File Explorer button on the Start Menu it can't start it.... Discussion in 'Windows 10 Network and Sharing' started by DeepDoge, Nov 19, 2018.

  1. DeepDoge Win User

    Start Menu can't access the system files after the 1809 Update


    The problem is Start Menu can't access the system files.


    For example

    - When I click on File Explorer button on the Start Menu it can't start it.

    Start Menu can't access the system files after the 1809 Update 6ccfd409-bffa-4235-8b5c-f18cc327b463?upload=true.jpg Start Menu can't access the system files after the 1809 Update 12cd5e7d-ad30-44d4-bdc0-da18652b8aed?upload=true.jpg


    - When I use the Search to start things, it does the same thing

    Start Menu can't access the system files after the 1809 Update b9406355-d431-4c95-bd62-8a909e537b76?upload=true.jpg Start Menu can't access the system files after the 1809 Update 4b0452bd-2001-415c-9c94-79116bbe6569?upload=true.jpg


    But

    - I can access the files by myself or via Start+R

    - Also, I realized I can access to mspaint.exe. Then I realized when I search for it on the Search bar it gives me a shortcut to it.
    So Start Menu can access system files via shortcut files but can't access them directly.

    Start Menu can't access the system files after the 1809 Update 3af7189e-0df0-471f-a3bb-a099fb47ead0?upload=true.png Start Menu can't access the system files after the 1809 Update 2542d316-f908-4f9a-a41b-c52e918bbfa4?upload=true.jpg




    So this is all I know about the issue.


    I tried to create a new user, it fixes the permission issue.


    - But the new account can't find the Disk Partition tool on the Search.

    Start Menu can't access the system files after the 1809 Update 31417f30-b8a3-413a-86da-4e2752ad3643?upload=true.jpg


    - And the File Explorer is not on the side list by default. I can add it from Settings.

    Start Menu can't access the system files after the 1809 Update ddbbc7e3-0aa2-4d94-8511-d35ae18ad5a1?upload=true.jpg



    Also, I don't wanna create a new account and move everything right now.

    That's why I'm here. Is there any other way to fix that?

    :)
     
    DeepDoge, Nov 19, 2018
    #1

  2. Unable to access Start menu, open files, run System Restore after installing the Anniversary Update on Windows 10

    Hello,

    The issues with accessing the Start menu/ Windows key might have occurred due to corrupted/ missing system files after installing the latest update on your computer.

    Provide us additional information to assist you better with this issue:

    • What exactly happens when you try to access the files, System Restore, Repair tools on your computer?
    • What is the complete error code/ error message with this issue?

    I suggest you to try the troubleshooting steps suggested from the Microsoft helps article like: Check for updates, Restart the computer, run the troubleshooter, create test user account and check if it helps.

    Troubleshoot problems opening the Start menu or Cortana

    Hope it helps. Get back to us with an updated status of accessing the Start menu for further assistance.

    Thank you.
     
    Deepika Gowda, Nov 19, 2018
    #2
  3. Unable to access Start menu, Control Panel with File System Error: 1073740940 on Windows 10

    Hi Roy,

    Thank you for posting on Microsoft Community.

    We understand the inconvenience caused to you in accessing the Start menu, we will help you with this issue.

    • Have you made any changes to the operating system prior to this issue?
    • Have you tried the above mentioned troubleshooting steps to resolve the Start menu issue?

    If you are still facing the issue, I suggest you to refer to the below Microsoft article try the troubleshooting steps mentioned and check if it helps.

    Get help with the Windows 10 Start menu

    Hope it helps. Kindly update the status of this issue for further assistance.
     
    Deepika Gowda, Nov 19, 2018
    #3
  4. Start Menu can't access the system files after the 1809 Update

    Unable to access Start menu and Cortana in Windows 10

    Hello Kevin,

    As you are unable to access Start menu and Cortana on your device we will help you with this issue.

    Do let us know if you are able to see any error message/ error code while trying to access Start menu and Cortana?

    This issue might have occurred due to missing/ corrupted system files on your device. Try the below troubleshooting steps and check if it helps.

    Step 1: I suggest you to run SFC scan and check if it helps.

    System File Checker is a utility in Windows that allows users to scan for corruptions in Windows system files and restore corrupted files. If a
    Windows Resource Protection (WRP) file is missing or is corrupted, Windows may not behave as expected.

    • Press Windows + R keys, to open
      Run command.
    • Type cmd and hit Enter to open
      Command Prompt.
    • Type the command "sfc /scannow" without the quotes
      and hit Enter.
    • After the scan, restart the computer and check for the issue.

    Step 2: Also, I suggest you to install all the pending updates on Windows 10.

    • Connect to the internet.
    • Press Windows key and type
      updates
      .
    • Click on Check for updates.
    • Under Windows Updates, click on
      Check for updates.
    • Try to install the updates being shown.

    Hope it helps. Kindly update the status of this issue, we will be happy to help you further.

    Thank you.
     
    Deepika Gowda, Nov 19, 2018
    #4
Thema:

Start Menu can't access the system files after the 1809 Update

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