Windows 10: Start Menu Search Results Font and Spacing After 1809 Upgrade

Hi All,
I have hundreds of Windows 10 1709 (Volume License ISO) computers. I used SCCM to perform the upgrade to 1809 (Volume License ISO). The upgrade went perfect for all machines. However, some machines have this weird search font/spacing issue while others do not have the issue.

I have to rebuild index but that did not help. The issue affects all existing and new user profiles on the problem PC.

Any ideas on what to try? Thank You



:)

 

Issue with Fonts in search results and home page

Hi Eric,



I would suggest you to search for Font settings using Search and then click on “Change Font settings”. Click on
Restore default font settings and check if it helps.



If the issue is not resolved, I would suggest you to perform System File Checker (SFC) scan. System File Checker is a utility in Microsoft Windows that allows users to scan for and restore corruptions in Windows system files. Follow these steps to
run the command and check if it helps.

• Press Windows key + X on the keyboard.
• Click on Command prompt (Admin).
• Type ‘sfc /scannow’ without quotes and press Enter.

Let us know the results.

 

Start menu Search can't click on search results leading to Settings pages + Settings search results not loading

After I installed the Creator's Update (Version 1703, OS Build 15063.296), I found some results in start menu search being not clickable (i.e., no repsonse when clicking on them) while other results being fine.

I tried everything I could find by google:

• Restart Cortana through task manager
• Restart WSearch service through services.msc
• Rebuild windows search index
• Reinstall/Re-register windows apps through Dism.exe
• Modify windows registry

Nothing workable.

However, when logged in with another account, I found the start menu search working fine.

Then I read this article (http://www.urtech.ca/2016/08/solved-video-how-to-hard-reset-or-remove-cortana-in-windows-10/) and follow his steps 1-3:

• Create a new administrator on your Window 10 and sign in as that user
• Delete (or rename) C:\Users\<PROBLEM USER>\AppData\Local\Packages\Microsoft.Windows.Cortana_cw5n1h2txyewy
• Sign back in as the PROBLEM USER
• Open PowerShell as an admin and type (or paste)
  
  Add-AppxPackage -Path “C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\Appxmanifest.xml” -DisableDevelopmentMode -Register

I didn't walk through all 4 steps, cause when I logged in with the "PROBLEM USER" I found everthing was okay.

I guess the start menu search (or cortana search) works as following procedures:

• Build a private database, including start menu programs, control panel items, etc.
• When users try to search something, it starts from the private database
• Then it shows the results queried from WSearch databases

Hence, if something wrong with the items in its private database, the result is not clickable. Clear its private database will fix the problems.

 

Start Menu Search

Hi,

About your issue regarding the Start menu or Search, in order for us to assist you better. Please answer the question:

• Were there any recent changes made to your system prior to the issue?

In the meantime, we suggest you to check this link:
Troubleshoot problems opening the Start menu or Cortana. It contains troubleshooting steps prior to the issue.

We'll look forward to your response.