Windows 10: Start screen blank

Discus and support Start screen blank in Windows 10 Customization to solve the problem; I was adding my kids to the account and setting up parental controls and now I can’t log in. I hit any key and the screen goes blank. the main screen... Discussion in 'Windows 10 Customization' started by matthewjanssen1, Aug 10, 2018.

  1. Start screen blank

    I was adding my kids to the account and setting up parental controls and now I can’t log in. I hit any key and the screen goes blank.

    the main screen comes on, i see the time, a background picture and hit any key to see my email accounts to log in BUT the entire screen goes blank.

    It may be because of fhe parental controls, but I cant fo in and chamge it.

    matthewjanssen1, Aug 10, 2018

  2. Blank Screen

    Hi Virginia,

    Conflicts with third-party software and outdated graphic drivers are common contributors to the black screen issue that you're having. To isolate the said issue, we'd like to ask a few questions:

    • Are you getting any error messages before getting a blank screen?
    • Are you experiencing this when using a particular app?
    • Were there any changes made on your computer settings prior to this issue?

    Meanwhile, we suggest that you refer to this
    which talks about the steps you can take to resolve blank screen errors.

    We'll wait for your response and assist you accordingly.
    Angela Pun, Aug 10, 2018
  3. blank screen

    Hi Philip,

    Black screen error has many symptoms. Examples are: when you recently updated your computer, there are changes that are still applying during the boot process, and you are in the process of installing a software. To have a better grip on this blank
    screen issue, we’d like to know the following:

    • Are you using a Microsoft account or local account?
    • What were the recent changes made on your computer before you experienced this issue?
    • What troubleshooting steps have you done so far?
    • Did you receive any error messages? If yes, can you send us a photo?
    • What is the make and model of your computer?
    • How much free space do you have on your hard disk?

    In addition, you can visit this link: Troubleshoot black screen or blank screen errors
    to start troubleshooting this black screen issue.

    We're looking forward to your response.
    Johann Eva, Aug 10, 2018
  4. kodex Win User

    Start screen blank

    Screen goes blank after changing BIOS settings/

    I don't know how long this has been happening, a few weeks at least, but whenever I change a setting in my BIOS (and save & exit), my screen goes blank and my monitor goes into standby. Any suggestions to fix this?
    kodex, Aug 10, 2018

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