Windows 10: Start screen issues

Discus and support Start screen issues in Windows 10 Support to solve the problem; Greetings. I am experiencing a series of issues regarding my system. 1. I cannot customize the start screen. Cannot drag and drop tiles, cannot... Discussion in 'Windows 10 Support' started by dzoulias, Apr 28, 2016.

  1. dzoulias Win User

    Start screen issues


    Greetings.

    I am experiencing a series of issues regarding my system.

    1. I cannot customize the start screen. Cannot drag and drop tiles, cannot pin-to-start, cannot change color. Nothing.

    I have searched everywhere here and tried the solutions below:

    a. Reregistered windows store using powershell.
    b. Tried pining the apps from the all apps menu. No option.
    c. Checked the group policy pertaining to the start screen. No joy.
    d. Scanned.

    Thought the culprit, would be the cause that shows the "Some settings are managed by your organisation" message in windows updates.

    My user (only one accesses this computer) has admin priviledges (i think).

    However, a few months ago in order to access work emails using the windows 10 mail client i agreed to my company's policy before accessing the exchange server. Now however i am not employed there anymore and have deleted the account. I state that because it migth be relevant to the issue i am facing.

    I am at your disposal for anything you might require of me, in order for you to help.

    Thank you in advance.

    My Windows version is 10 Pro, upgraded from Windows 8.1. However...after the installation i had no such issues.

    :)
     
    dzoulias, Apr 28, 2016
    #1

  2. Issues with Start Screen

    Seems like for no obstensible reason the start screen simply disappears. It has happened twice now, and whereas it really doesn't affect the operation of the computer, it is however annoying. What's causing this, and how do I get it back/

    Original title: start screen
     
    rogerwolowic, Apr 28, 2016
    #2
  3. Issues with Start Screen

    Some are blaming Dropbox; some are blaming RuntimeBroker. Lately I have had success from swipe from the left (for the Task view window).
     
    Robert Aldwinckle on forums, Apr 28, 2016
    #3
  4. dalchina New Member

    Start screen issues

    Hi, Someone noted here that temporarily enabling Tablet Mode may fix this.
    (apologies, attribution lost)

    1. Open the Action Centre
    Turn on Tablet Mode (should all now go full screen)
    Try moving the tiles ..
    Open the Action Centre and turn off Tablet Mode
    Screen should be back to normal - try the tiles again.

    2. Set full screen, then revert to normal
    3. Change user account to admin from user and back again if appropriate
    4. Try creating a new user account
    (if it works in a new user account, your user profile is corrupt, if not, Windows or a setting other than in your profile is corrupt).

    You will be able to find more by using the search box above:
    start menu tiles stuck
    tiles don't move

    etc.

    Some settings are managed by your organisation
    This can easily be caused by either the user changing e.g. Privacy settings, or by using a free app intended to reduce MS so-called 'spying' or data collection - telemetry.

    One way that may remove this is to download and install Spybot Antibeacon (free).
    If you see green bars when you run it, click 'undo'.

    It seems then to run by itself and 'Immunize' automatically- to prevent that, untick all the check boxes.
     
    dalchina, Apr 28, 2016
    #4
  5. Welcome aboard, Dzoulias.

    Try Dalzina's solution first. If it doesn't work, I have two other suggestions:

    1) You posted "Thought the culprit, would be the cause that shows the "Some settings are managed by your organisation" message in windows updates." If this computer is on a company-controlled network, the settings might be unchangeable.

    2) You might be having a language problem. My home network includes my desktop and three laptops. As a retired American living in Mexico, I have a blend of both languages, which sometimes fouls things up. Are you using a blend of Greek and English?
     
    Vince Massi, Apr 28, 2016
    #5
  6. dzoulias Win User
    I have 2 monitors, so tablet mode was greyed out. Changed to 1 monitor, enabled tablet mode, no joy after disabling again.

    The computer was never on a company network. I just accesed my work email through the windows email client by configuring with the company's exchange settings. Had no direct contact with the mail server. The carrier was the internet. Not even a VPN.

    Will try the new user and post here the results. Assuming it is the user profile that is corrupted, how would i go repairing my current one? Because my current one is the one with the authenticated microsoft account for Windows 10.
     
    dzoulias, Apr 28, 2016
    #6
  7. dzoulias Win User
    I created a 2nd account, but cannot log in with it (!!!). I log off with the primary one, click on the 2nd one, it log on...and then off...by itself!!!

    Yes, i have 2 languages for typing. Greek/English. Had them when there was no problem however.
     
    dzoulias, Apr 28, 2016
    #7
  8. dalchina New Member

    Start screen issues

    Hi, That you can't create a working second account suggests sthg more significant is astray.

    Start with sthg routine and straightforward:
    Open an elevated (admin) command prompt.
    (Windows key + X, click Command Prompt (admin) )
    Type
    chkdsk C: /F
    Your system will restart - this will take some time.
    Post back the result, which will be on the screen briefly.
    Otherwise you can get the result as follows:
    How do I see the results of a CHKDSK that ran on boot? - Ask Leo!

    Comment only:
    Cortana and searching Settings are particularly sensitive to a misalignment of language settings. But that's not your main problem.

    "Some settings are managed..." is a MS obfuscation meaning (approx) 'Something's changed in group policy settings which is affecting some function' - and may or may not have a noticeable affect on some operational aspect you need.

    (Group policies are applied by organisations to a network, but these settings exist in all PCs; Win 10 Pro has the Group Policy Editor, Home does not).
     
    dalchina, Apr 28, 2016
    #8
  9. dzoulias Win User
    Greetings. Will do as you said.

    I will post results on Sunday night my time (GMT+2) since i will be travelling. When i return, on Sunday i will post the results.

    One more thing. Created another user, admin priviledges, and this one experiences the same issues as well.

    My main issue however is that i cannot do ANYTHING on the start screen. I just THINK that the perhaps it is the group policy that affects all these. Anyway...we will get to the bottom of this!

    Food for thought i guess! Thank you for your time, and as i said, i will post here the results and we continue...

    Thx.
     
    dzoulias, Apr 29, 2016
    #9
  10. dalchina New Member
    Once you've done the chkdsk, you can try what I suggested in #2 about removing 'Some settings' but I don't think that will help somehow, so the next stage will be to try an in-place upgrade repair install, for which you will need a compatible win 10 boot medium or iso (freely downloadable).

    Let me know results first- chkdsk should be run before that just in case.
     
    dalchina, Apr 29, 2016
    #10
  11. dzoulias Win User
    This is the chkdsk log.




    Checking file system on C:
    The type of the file system is NTFS.
    Volume label is Disk 0 Boot.




    A disk check has been scheduled.
    Windows will now check the disk.


    Stage 1: Examining basic file system structure ...
    363008 file records processed. File verification completed.
    17845 large file records processed. 0 bad file records processed.
    Stage 2: Examining file name linkage ...
    480282 index entries processed. Index verification completed.
    0 unindexed files scanned. 0 unindexed files recovered to lost and found.
    Stage 3: Examining security descriptors ...
    Cleaning up 6272 unused index entries from index $SII of file 0x9.
    Cleaning up 6272 unused index entries from index $SDH of file 0x9.
    Cleaning up 6272 unused security descriptors.
    CHKDSK is compacting the security descriptor stream
    Security descriptor verification completed.
    58638 data files processed. CHKDSK is verifying Usn Journal...
    34459032 USN bytes processed. Usn Journal verification completed.
    Correcting errors in the Volume Bitmap.


    Windows has made corrections to the file system.
    No further action is required.


    59266955 KB total disk space.
    47069896 KB in 229754 files.
    152956 KB in 58641 indexes.
    0 KB in bad sectors.
    470731 KB in use by the system.
    65536 KB occupied by the log file.
    11573372 KB available on disk.


    4096 bytes in each allocation unit.
    14816738 total allocation units on disk.
    2893343 allocation units available on disk.


    Internal Info:
    00 8a 05 00 7d 66 04 00 be 31 08 00 00 00 00 00 ....}f...1......
    ac 03 00 00 b6 69 00 00 00 00 00 00 00 00 00 00 .....i..........


    Windows has finished checking your disk.
    Please wait while your computer restarts.

    + System - Provider [ Name] Microsoft-Windows-Wininit [ Guid] {206f6dea-d3c5-4d10-bc72-989f03c8b84b} [ EventSourceName] Wininit - EventID 1001 [ Qualifiers] 16384 Version 0 Level 4 Task 0 Opcode 0 Keywords 0x80000000000000 - TimeCreated [ SystemTime] 2016-04-30T08:36:05.440777700Z EventRecordID 38583 Correlation - Execution [ ProcessID] 0 [ ThreadID] 0 Channel Application Computer DesktopPC Security
    - EventData Checking file system on C: The type of the file system is NTFS. Volume label is Disk 0 Boot. A disk check has been scheduled. Windows will now check the disk. Stage 1: Examining basic file system structure ... 363008 file records processed. File verification completed. 17845 large file records processed. 0 bad file records processed. Stage 2: Examining file name linkage ... 480282 index entries processed. Index verification completed. 0 unindexed files scanned. 0 unindexed files recovered to lost and found. Stage 3: Examining security descriptors ... Cleaning up 6272 unused index entries from index $SII of file 0x9. Cleaning up 6272 unused index entries from index $SDH of file 0x9. Cleaning up 6272 unused security descriptors. CHKDSK is compacting the security descriptor stream Security descriptor verification completed. 58638 data files processed. CHKDSK is verifying Usn Journal... 34459032 USN bytes processed. Usn Journal verification completed. Correcting errors in the Volume Bitmap. Windows has made corrections to the file system. No further action is required. 59266955 KB total disk space. 47069896 KB in 229754 files. 152956 KB in 58641 indexes. 0 KB in bad sectors. 470731 KB in use by the system. 65536 KB occupied by the log file. 11573372 KB available on disk. 4096 bytes in each allocation unit. 14816738 total allocation units on disk. 2893343 allocation units available on disk. Internal Info: 00 8a 05 00 7d 66 04 00 be 31 08 00 00 00 00 00 ....}f...1...... ac 03 00 00 b6 69 00 00 00 00 00 00 00 00 00 00 .....i.......... Windows has finished checking your disk. Please wait while your computer restarts.
     
    dzoulias, Apr 29, 2016
    #11
  12. dzoulias Win User
    In case there is need to do it...what is an in-place upgrade install? What do i "lose" with it?

    And what did you suggest in 2 please? What should i do about the language? Start screen worked before...even with the 2 languages.
     
    dzoulias, Apr 29, 2016
    #12
  13. dalchina New Member

    Start screen issues

    Ok, an in-place upgrade repair install is one of the good features of Win 10.
    We can hope it fixes this, but there are some settings it won't change ('cos it keeps your personal settings).
    An In-place upgrade repair install will fix many things, but not those where the settings are not changed by the procedure.

    For this you need an installation medium with the same base build as you have installed.

    Repair Install Windows 10 with an In-place Upgrade - Windows 10 Forums

    This will refresh Windows, after the manner of a Windows installation.
    - all/most associations will be unchanged
    - all your programs will be left installed
    - you will lose any custom fonts
    - you will lose any customised system icons
    - you may need to re-establish your Wi-Fi connection
    - you will need to redo Windows updates subsequent to the build you have used for the repair install
    - Windows.old will be created
    - system restore will be turned off- you should turn it on again and I recommend you manually schedule a daily restore point.
    - you will need to redo any language downloads including the display language if you changed that)
    - inactive title bar colouring (if used) will be reset to default
    - if Qttabbar is installed, you need to re-enable it in explorer (Options, check Qttabbar)
    This is one of the better features of Win10: as each major build comes out, that's your updated reference build, and as updates are mostly cumulative, there will be few to do.

    Recommendation:
    Before you perform this major repair procedure, do create a disk image.

    Please consider using disk imaging regularly. It's a brilliant way to
    - preserve your system (and your sanity)
    - back up your data
    - restore your system to a previously working state in a relatively short time

    Recommended: Macrium Reflect or Aomei Backupper (free) + their boot disk/device + large enough external storage medium.
     
    dalchina, Apr 29, 2016
    #13
  14. dzoulias Win User
    It is ok now. Problem solved. It had to do with the group policy. Found a software that reset all policies...and it worked.

    Thank you all.

    Apologies for delaying in replying.
     
    dzoulias, May 13, 2016
    #14
  15. dalchina New Member
    Glad you solved it. Can you advise the program you used? Thanks!
     
    dalchina, Apr 4, 2018
    #15
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Start screen issues

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