Windows 10: start up blank screen problem.

After running my laptop, the BIOS setup loaded. But the windows operating system(windows 10 home) not boot.
after, i turn off my laptop with long press power button.but, if i second time press the power button, booting normally.please help me about this problem?

:)

 

Blank Screen

Hi Virginia,

Conflicts with third-party software and outdated graphic drivers are common contributors to the black screen issue that you're having. To isolate the said issue, we'd like to ask a few questions:

• Are you getting any error messages before getting a blank screen?
• Are you experiencing this when using a particular app?
• Were there any changes made on your computer settings prior to this issue?

Meanwhile, we suggest that you refer to this
article which talks about the steps you can take to resolve blank screen errors.

We'll wait for your response and assist you accordingly.

 

blank screen

Hi Philip,

Black screen error has many symptoms. Examples are: when you recently updated your computer, there are changes that are still applying during the boot process, and you are in the process of installing a software. To have a better grip on this blank
screen issue, we’d like to know the following:

• Are you using a Microsoft account or local account?
• What were the recent changes made on your computer before you experienced this issue?
• What troubleshooting steps have you done so far?
• Did you receive any error messages? If yes, can you send us a photo?

• What is the make and model of your computer?

• How much free space do you have on your hard disk?

In addition, you can visit this link: Troubleshoot black screen or blank screen errors
to start troubleshooting this black screen issue.

We're looking forward to your response.

 

No BIOS Post and Blank Screen

• Short answer yes. With a dead CMOS battery the BIOS loses its settings so it would be very possible to get a blank screen. If it is a CMOS battery, change it and Load Optimized defaults in BIOS and see how that goes.

• It's also possible its a hard drive issue though you should at least get something on the screen telling you the system can't find a boot drive.

• There's also the possibility of a dead GPU. Here, as you noted, you wouldn't get anything at all. Simply a blank screen.

That said, are you absolutely sure there's nothing on the screen? No warnings, notices, or written text? If you have any text on the screen that's BIOS related, there's a good chance it's not a video card problem.

Unfortunately there are a few things that can cause your issue so you'll have to isolate first to see what's what. Checking the hard drive the way you did is a good start. You could also try installing another hard drive (if you've got one handy) to see what the system does.

Let us know.