Windows 10: start up repair keeps saying incorrect password

Hi,

I was trying to use startup repair clicked restart and held shift key the screen shows my account name with the same email as the Microsoft account. I input the password and it says it is incorrect. I changed the complicated password to a simple one so I would be able to type it correctly, but the same result.

I am confused.

I have both the Microsoft account, as admin, and a local account for which I gave a different name so I would be able to distinguish them.

I don't know which password it wants. I can sign in to the Microsoft account online just fine, and the laptop is also signed in without a problem.

I hope you can shed some light on this conundrum.

thanks

D. Hardwick

:)

 

Password says The paramenter is incorrect.

Hi,

Thank you for posting the query on Microsoft Community.

I appreciate your interest on Windows 10.

I understand your concern and will help you with the issue.

I suggest you to follow the methods:

Method 1

Please follow the steps below to go back to the normal startup:

• 
  Type windows + r to open run command.
  
• 
  Type msconfig to open system configuration.
  
• 
  Uncheck the safe mode.
  
• 
  Then restart the computer and check.
  

Method 2

I recommend you to follow the article and check if it helps::

Password says The paramenter is incorrect.

Please get back to us with the updated status. WE will be happy to assist you further.

 

Startup repair says "incorrect password" on password that works

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