Windows 10: Startup fails occasionally

Hi

On my W10 Medion Erazer PC I sometimes (about every third or fourth start) get a startup failure after
both Restart or Hard Boot, with options to Restart, Advanced Startup options etc.

I have tried the restart and that has not worked so I go to Startup Repairs and the PC starts okay.

How do I find out what caused the failure to restart, I have looked for but not noticed any actions
prior to ShutDown or Restart that repeat.

Any help appreciated

Cheers

Daniel

:)

 

Black screen after windows login

After recent Update, Windows 10 goes through login sequence, then goes to black screen, which occasionally flashes icons at bottom. Occasionally will flash icons on desktop, then they disappear and back to black screen. Trying F8 or F12 on startup does
not go to diagnostics menu.

 

Windows 10 stuck at startup occasional wdf_violation

Thank you for the response. I went through the link that you suggested. The solution offered is based on task manager starting up. As I mentioned in the question, ctrl+shift+esc is not launching the task manager up to the point where laptop hangs. So, any
solution linked to task manager can not be implemented.

The solution for updating the video drivers can not be used without logging in to the system. I am unable to start windows in safe mode with networking because I can not change the settings without the task manager and without logging in the system.

 

For the detective work you can check the status of the operating system, the drive file system and the drive:
1) open administrative command prompt and type or copy and paste:
2) sfc /scannow
3) dism /online /clean-image /scanhealth
4) dism /online /cleanup-image /restorehealth
5) When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread

6) chkdsk /x /f /r C:
7) Use the information in this link to find the chkdsk report in the event viewer. Copy and past the report into notepad > save to desktop > post a one drive or drop box share link into the thread:
Read Chkdsk Log in Event Viewer in Windows 10 Performance Maintenance Tutorials

8) Run HDTune: HD Tune website
to check the health,
scan for errors, no quick scan but full scan
run a benchmark.
It may take some time, but please take the time you need to perform it properly.
When above is done please make screenshots of the following
the health,
the error scan,
the benchmark incl. following
transfer rate,
access time,
burst rate,
cpu usage.
Take Screenshot in Windows 10 General Tips Tutorials

For the detective work:
If sfc /scannow displays integrity violations or is unable to complete there will be a message to check the CBS log.
If dism /online /cleanup-image /restorehealth is unable to complete there will be a message to check the DISM log.
If chkdsk /x /f /r finds orphaned files, corruption within the master file table MFT, or volume corruption this will be in the chkdsk report.
If there are problems with the drive they should be evident with the HD tune results.

If all of the above pass the computer logs can be scanned or read to see if there are any reported problems:
log collector v2-beta06.zip

 

Hi

thanks for your reply,

I will do as advised in the morning, about 10 hrs away.

Regards

Daniel

 

Hi

I have completed the assigned actions and as far as I can see nothing was found, but I'll leave that up
to the experts

Here are the results of the actions 2 - 5
Microsoft Windows [Version 10.0.16299.192](c) 2017 Microsoft Corporation. All rights reserved.C:\WINDOWS\system32>sfc /scannowBeginning system scan. This process will take some time.Beginning verification phase of system scan.Verification 100% complete.Windows Resource Protection did not find any integrity violations.C:\WINDOWS\system32>dism /online /clean-image /scanhealthDeployment Image Servicing and Management toolVersion: 10.0.16299.15Image Version: 10.0.16299.192Error: 87The clean-image option is unknown.For more information, refer to the help by running DISM.exe /?.The DISM log file can be found at C:\WINDOWS\Logs\DISM\dism.logC:\WINDOWS\system32>dism /online /cleanup-image /scanhealthDeployment Image Servicing and Management toolVersion: 10.0.16299.15Image Version: 10.0.16299.192[==========================100.0%==========================] No component store corruption detected.The operation completed successfully.C:\WINDOWS\system32>dism /online /cleanup-image /restorehealthDeployment Image Servicing and Management toolVersion: 10.0.16299.15Image Version: 10.0.16299.192[==========================100.0%==========================] The restore operation completed successfully.The operation completed successfully.C:\WINDOWS\system32>Above steps 1 - 4

I have attached the results of action 6) Chkdsk

I have attached the results of Action 8) HDTune Health, Error, Benchmark.

Do you see any issues in the results?

Regards

Daniel

 

The chkdsk report displayed:

Correcting errors in the Volume Bitmap.Windows has made corrections to the file system.

The HD Tune SMART and error scan were fine. The benchmark displayed a possible configuration problem. The burst rate is too low. It is something that I recognize based on the numerical values reported however I have not yet troubleshooted or seen another person fix the problem:
HD Tune website