Windows 10: startup password

Yes I'm having a problem with Microsoft account I have a password on my laptop that I have been Locked out of for over a yr now My girlfriend set up a password and has forgotten what it is Now I cannot get into my laptop and I'm sick of it, I have gave all the information it asked for but still doesn't think its me I can do no more but give you what I know I want this took off my laptop for good I never used a password before and it has caused me much distress PLEASE HELP ME GET BACK INTO MY LAPTOP

:)

 

Windows Startup password

Is it possible to remove a startup password without being able to log into the system? A friend's laptop just prompt her today for a password that she never enabled. Now, she does have a standard user account password, but that doesn't work for the startup password. She had the computer for about a year now and it has never asked for a startup password until today.

I tried to use Hiren Boot CD to run a diagnostic on the laptop, but it has a bsod. Windows 10 normal boot crashes as well

 

Can't get GPU-Z to start with Windows 8.1 startup

I'm not sure how to do that. Could you list the steps for a noob?

 

Password At Startup

Hello Charles,





Providing your credentials at Windows startup is supposed to be required. If it is not prompting you, it is possible that it had been disabled. Follow the steps to enable the required password at Windows startup:

• Type netplwiz in Search.
• Click netplwiz run command.
• Enter your administrator credentials if prompted.
• Check the box beside Users must enter a username and password to use this computer.
• Hit Apply.
• Enter the credentials you will be using to sign in to your Windows 10.
• Click OK.
• Click OK to save the changes.

Let us know if you need additional assistance.