Windows 10: State of Decay 2- Cannot Play! In-game update failure

DrakeLyon · Aug 6, 2019

As the subject states, I cannot get State of Decay 2, which I have from Game Pass, to play on my PC. I have a great gaming PC with more than enough requirements to play it so it's not the hardware.

The issue I'm having is that State of Decay 2, when opening the game will load up all the way to a point where it needs to check for updates, however, it just states that it failed to check for updates and exits the game when I click "Okay".

I have been through countless conversations with chat agents trying to get this to work but to no avail.

Does anyone have a fix?

:)

Brink · Aug 6, 2019

Help gaming on Windows 10 and play State of Decay

We’re excited to bring technology tailor-made for gaming to Windows. Help us validate these systems work as expected, and play State of Decay for free (limited time only!). Just tell us about any problems you encounter with installing and launching the game. You’ll need to have a PC on a version of Windows 10 from the Windows Insider program that is 18329 or higher in order to participate in this playtest – see instructions for details.

Note: we only have a small number of available slots currently, so don’t wait too long to sign up. But if you don’t get in this time, don’t worry, we’ll be expanding over the next few weeks so you’ll have more chances. Thanks for making Windows gaming better!

IMPORTANT NOTE: BattleEye software (used by Fortnite, PlayerUnknown’s Battlegrounds and other popular games) does not work correctly with builds flighted to the Windows Insider Fast ring since December. If you have a machine that is not already enrolled in Windows Insider Fast, and you play games that use BattleEye software, we recommend you do not join Windows Insider Fast on that personal computer. We are working closely with BattleEye to address this and will share more soon.

Instructions

Go to Start -> Settings -> Update & Security -> Windows Insider program to enroll in the Windows Insider Fast flight ring.

Need more information? Check out the details on the Windows Insider Program.

Restart your machine when prompted.

Go to Start -> Settings -> Update & Security and click “Check for Updates”. You will be updated to 18329 or later.

If you have an Xbox Live Gamertag (you most likely have one already if you are reading this!), go to step 2 below. If you don’t have a Gamertag, use your Microsoft Account (MSA) to log into https://account.xbox.com and create an Xbox account. Once completed, you will see your Gamertag in the top right of the page.

Install the Xbox Insider Hub app on the PC you’ll be flighting on (link opens in Store app).

Sign in to the Xbox Insider Hub with your Gamertag.

Select Insider Content in the upper left.

Select State of Decay: Year One. (Note: your PC needs to be on Windows 10 version 18329 or higher to see this)

Click Join.

If not redirected, click the Show in store button to launch the Store app.

Install the State of Decay test game to your machine from the Store app

Launch State of Decay and try it out! NOTE: State of Decay is rated M for Mature.

As part of the game launch, you’ll be prompted to install DirectX. This is for testing purposes, so go ahead and do the install, and the game will launch afterwards.

If you find any issues with the install, or if the game fails to launch, please file a Windows Feedback Hub bug under the Microsoft Store category (pick Download or Install depending on your issue), and include WindowsGamingFeedback in the title.

Known issues

BattleEye software (used by Fortnite, PlayerUnknown’s Battlegrounds and other popular games) does not work correctly with builds flighted to the Windows Insider Fast ring since December. If you have a machine that is not already enrolled in Windows Insider Fast, and you play games that use BattleEye software, we recommend you don’t join Windows Insider Fast on that PC.

There is an intro video that plays at the start of the State of Decay test game which is squeezed into a thin line on left side of screen. Please ignore this issue; the game works fine once the title screen appears.

If you have a Microsoft Account on your machine which is a Child account and have Parental Controls turned on for that account, the State of Decay test game won’t install. We are planning a fix for this in a forthcoming Windows flight.

You can install and run the State of Decay test game in a Virtual Machine (VM) if you aren’t able to test on real hardware; the download and install will work fine, but you will experience slow performance when running the game itself. Note: downloading and installing is still very helpful to find issues!

Click to expand...

Source: Help gaming on Windows and play State of Decay! - Xbox Wire

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Wilfred Mac · Aug 6, 2019

state of decay 2 won't let me play

Hi Nut_In_My_Jam,

There's a lot of possible reasons why you're unable to play the game State of Decay 2. One of which is having a corrupted game file. To help you resolve this concern, I need to collect more information. Kindly answer the questions below:

Are you experiencing the same concern with your other games?

Are you getting any error code or error messages?

What are the troubleshooting steps you have done so far?

Have you tried uninstalling and reinstalling the affected game?

In the meantime, I recommend that you perform the troubleshooting steps below:

Step 1: Run the troubleshooter for Windows apps using the link below. This can help remove problems with an app from Microsoft Store.

Click here

Step 2: Check for updates for apps and games from Windows Store. Kindly click the link below to proceed:

Check for updates for apps and games from Windows Store

Step 3: Delete Temporary files. This will help delete temporary files that have been stored on your computer.

Click Start and click Settings.

Select System.

Select Storage.

Select This PC.

Click Temporary files.

Choose Temporary files.

Click Remove files.

Step 4: Reset the game from the Settings menu.

Click Start and click Settings.

Select System.

Select Apps and features.

Find the game and click Advanced options.

Click Reset. You need to restart your computer to let the changes take effect.

Step 5: If you have any anti-virus installed on your computer. I suggest that you uninstall the anti-virus and check if the issue persists.

For additional troubleshooting steps, I suggest that you check the link below and follow the steps provided:

Game freezes or stops responding on a Windows 10 device

Kindly update us with the results, so that we can assist you further.

KEITHLEAR1 · Aug 6, 2019

State of Decay 2 play anywhere

Yesterday I bought and installed State of Decay 2 on my XBox One X. Today I have tried to install it on my PC. The Microsoft Store recognizes the fact that I own the game but seems to think I already have it installed on my PC - the options I have are
to install on my XBox One or Play on PC - clicking on Play on PC just brings up a big white window with Microsoft store at the top left of the screen. So despite it being a Play anywhere game I cxannot play it on my PC.Can anyone suggest what I can do?

Windows 10: State of Decay 2- Cannot Play! In-game update failure

State of Decay 2- Cannot Play! In-game update failure

State of Decay 2- Cannot Play! In-game update failure

State of Decay 2- Cannot Play! In-game update failure

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