Windows 10: Static problem from headphone port. Troubleshooting not working.

Discus and support Static problem from headphone port. Troubleshooting not working. in Windows 10 Drivers and Hardware to solve the problem; I have a cable going to a small speaker next to my laptop. There has been a static noise coming from it lately. I have been observing when it happens... Discussion in 'Windows 10 Drivers and Hardware' started by pivlit2, Aug 3, 2015.

  1. pivlit2 Win User

    Static problem from headphone port. Troubleshooting not working.


    I have a cable going to a small speaker next to my laptop. There has been a static noise coming from it lately. I have been observing when it happens and it's mostly when there is any audio playing. It could be from a YouTube video, Spotify, iTunes, etc. When the audio stops, so does the static after about 10-15 seconds of silence. It's not the speaker because I checked with headphones as well. Although the static is faint with the headphones, it's still there. It can't be the cable from the laptop to the speaker because, as I said, I verified with the headphones. I came across a post on another forum that suggested to uninstall the Realtek drivers > restart the computer so the native drivers would be the default. Other people had success which meant that Realtek was the problem but I did not have any success with it. Somebody also mentioned unplugging the power cable to see if there was an improvement but there was no difference. I even tried moving the plug on the side of the laptop (not vigorously of course) to see if it was the connection but there were no dropouts or changes. So I'm not sure if it's hardware because of that last troubleshooting method and because it seems to only happen when audio is playing. I can't recall if it was happening before I upgraded to Windows 10. All drivers (and Windows 10 software) are up to date.

    Any other troubleshooting methods or advice for this particular issue? Thanks.

    :)
     
    pivlit2, Aug 3, 2015
    #1
  2. David Haz Win User

    Audio Issues

    We appreciate the clarification that you have given. If the headphones works when connecting it on a different computer, it could be that the connections of your sound card are producing this static buzzing sound when plugging in the headphones. Have you
    checked if the sound card is properly installed in the right port? Also, have you checked if there are dust around the sound card and the audio port? Sometimes, dust produces static within the sound card giving out a buzzing sound when connecting headphones.

    We look forward to your response.
     
    David Haz, Aug 3, 2015
    #2
  3. Headphone Sound Issue

    Thank you for providing the details. The issue that you're experiencing might also occur if there's a problem within the port that causes static noises. For isolation purposes, we recommend that you try to use different headphones on your computer and check
    if you will experience the same issue.

    We're looking forward to your response.
     
    Stephanie Sal, Aug 3, 2015
    #3
Thema:

Static problem from headphone port. Troubleshooting not working.

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