Windows 10: Steam and all Steam games suddenly started crashing

Discus and support Steam and all Steam games suddenly started crashing in Windows 10 BSOD Crashes and Debugging to solve the problem; All of a sudden my Steam and all Steam games started crashing. These were working until 17/08. I didn't play for a week and they started crashing from... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by GP#, Aug 29, 2020.

  1. GP#
    GP# Win User

    Steam and all Steam games suddenly started crashing

    All of a sudden my Steam and all Steam games started crashing. These were working until 17/08. I didn't play for a week and they started crashing from 23/08.

    The only thing that I can think of that i installed during this time is Visual Studio 2015 Community. I tried after uninstalling it but to no avail.

    I contacted steam but they are unable to help.

    Here is the entry in the Windows Application log:

    Faulting application name: dota2.exe, version:, time stamp: 0x5f0d1066

    Faulting module name: dgapi64.dll, version:, time stamp: 0x5cc47ab1

    Exception code: 0xc0000005

    Fault offset: 0x000000000002ed6f

    Faulting process id: 0x25a0

    Faulting application start time: 0x01d67e51dc272af0

    Faulting application path: C:\Program Files x86\Steam\steamapps\common\dota 2 beta\game\bin\win64\dota2.exe

    Faulting module path: c:\windows\system32\dgapi64.dll

    Report Id: a828a814-be35-4c47-993d-54f92f03bc68

    Faulting package full name:

    Faulting package-relative application ID:

    I can provide the dump file if required.

  2. BossDweeb Win User

    Steam Game Issue

    Some details of what is, or is not happening may help, but if you have a lot of games not working the problem could be

    due to a corrupt Steam Client.

    You can find help for reinstalling/repairing the Steam Client in your Steam...

    Help > Steam Support > Steam Client > Steam Crashes ( Click this tab for troubleshooting suggestions).

    - Some games require you to run Steams Verify Integrity of Game Files after each of the Win10 version\feature updates.

    BossDweeb, Aug 29, 2020
  3. Steam

    Hi Sam,

    There are several reasons why you are unable to play the game that you installed using the Steam Client. It is possible that the app is corrupted or the permission settings are not enabled on your PC. To resolve your concern, we suggest that you reset the

    This process can help restore corrupted game installation files. Here's how:

    • Press the Windows key on your keyboard, and then click the Settings icon.
    • Select System, and then select Apps & features.
    • Find the game, and then click on Advanced options.
    • Click Reset.
    • Restart your computer for the changes to take effect.

    You may visit this
    for the instructions on how to enable app permissions on your PC.

    Make sure that you are using an administrator account to launch the app. If you are still experiencing the same issue, remove the
    ClientRegistry.blob file by following the steps below:

    • Close the Steam Client and go to the Steam root folder or C:\Program Files (x86)\Steam.
    • Look for the ClientRegistry.blob file.
    • Make a copy of the file and change it to a different file name. (for example,
    • Delete the original file.
    • Launch the Steam Client and run your game again.

    If the issue persists, you may relocate the Steam Client by performing the steps below:

    • Close the Steam Client app and go to the Steam installation folder.
    • Browse for the installation files that you would like to move.
    • Delete all of the files inside that folder except the SteamApps & Userdata and Steam.exe.
    • You may cut and paste the whole Steam installation folder to a default storage location on your PC.
    • Launch the app again and make sure to log in using your account.

    After signing in, you'll need to change the default installation path for the games that you will install in the future. Here's how:

    • Launch the Steam Client and go to the Settings
      menu.Select Steam Library Folders from the
      Downloads tab.
    • You may create a new path by selecting Add Library Folder. All future installations will go directly to the newly created path.
    • Right-click on the newly created path and make sure that it is set to default.

    If you are still unable to play your games using the Steam Client, we recommend that you contact
    Steam Support directly for additional solutions in fixing the app and its components.

    Should you have any other queries, you can contact us anytime.
    Loraine Mon, Aug 29, 2020
  4. Steam and all Steam games suddenly started crashing

    Windows 10 Steam game crashes


    To assist you better, I would like to ask some questions:

    • Does the issue occur only with Steam games or all games?
    • Are you able to view videos?
    • What is the make and model of your computer?

    I suggest you to update the Graphic Card driver by following the steps provided below and check if it helps.

    • Press Windows key + X and select Device Manager.
    • Expand Display Adapters.
    • Right click on the driver and select Update Driver Software.
    • Follow the on-screen prompts to update the driver.

    Keep us posted on the status for further assistance.
    Eeshwar Kumar, Aug 29, 2020

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