Windows 10: Sticky Note Sign-In

Ever since the update to Sticky Notes 3.0, you're supposed to be able to sign in to the app to sync your notes to OneDrive, much the same way you would sync OneNote. However, when trying to sign in, I receive an error that there is no active Office 365 account associated with my profile. I can say without a doubt that this is not the case, I am licensed with O365 Business Essentials. Nowhere in my license description does it mention Sticky Notes. In my admin portal, there is no option to enable/disable this feature. It's also worth noting that I have another user in my organization experiencing the same issue. We both meet the minimum requirements listed by Microsoft to use this app (we're both running Win10 SP 1803). I can't seem to find any documentation on the issue. Any chance someone can point me in the right direction?

:)

 

sticky notes

Hello,

Sticky notes may have encountered a system file corruption that caused this. We suggest that you run the

Windows app troubleshooter for this issue. Meanwhile, we also recommend that you reset your Sticky Notes app by following the steps below:

• Click the Windows icon and click Settings.
• Click System, and then click Apps & features on the left menu.
• Click on Sticky Notes on the list found on your right menu, click
  Advanced options link, and click the Reset button.
• Click the Reset button again when you see the confirmation dialog to reset Sticky Notes app.
• Close the Settings window and check your Sticky Notes app.

Let us know the results.

 

Sticky Notes

Hi Angie,

There are several factors why your sticky notes may have an issue. It can be due to outdated application or wrong configuration settings. To better isolate your concern, we'd like to gather more information:

• Have you made any recent changes before this issue occur?
• Have you tried checking the Settings?

Meanwhile, we suggest that you may follow the steps provided by Jaz333
on this
thread. It will let you use the old sticky notes.

Keeps us posted if you need additional help.

 

Sticky Note Error?

Hi,

To further help you with your concern about the sticky note, we suggest using System File Checking in Windows 10. Kindly follow the steps below:

• Right-click (or press and hold) the Start button, then select Command Prompt (Admin)
• Enter sfc /scannow (note the space between "sfc" and "/").

Let us know how it goes.