Windows 10: Sticky notes 3.0 removed all previous notes

Good day,


One of our users just had their sticky notes update to 3.0 today. They didn't realize what was going on but it asked them to sign into their 365 account. After doing so all of their sticky notes have disappeared. Has anyone else had this issue? Is there a way to revert the change?


Thanks.

:)

 

Sticky Note Update

Hi Joey,

To disable Insights on Sticky Notes, please follow these steps:

• Open Sticky Notes.
• Click on the Menu (3-dots) button.
• Click on the Settings button.
• Turn off Enable insights.

Let us know how it goes.

 

sticky notes

Hello,

Sticky notes may have encountered a system file corruption that caused this. We suggest that you run the

Windows app troubleshooter for this issue. Meanwhile, we also recommend that you reset your Sticky Notes app by following the steps below:

• Click the Windows icon and click Settings.
• Click System, and then click Apps & features on the left menu.
• Click on Sticky Notes on the list found on your right menu, click
  Advanced options link, and click the Reset button.
• Click the Reset button again when you see the confirmation dialog to reset Sticky Notes app.
• Close the Settings window and check your Sticky Notes app.

Let us know the results.

 

sticky notes

Thank you for getting back to us. To recover Sticky Notes backup from plum.sqlite, kindly try the steps below:

• Find and open plum.sqlite file with Notepad, Microsoft Word or Wordpad.
• View and find the lost notes in the plum.sqlite file, copy the exact notes that you lost and and paste to a new Sticky Notes so to recover it.

Kindly get back to us and let know the results.