Windows 10: Still happening - Issue when switching off power supply to my laptop

Discus and support Still happening - Issue when switching off power supply to my laptop in Windows 10 Performance & Maintenance to solve the problem; I posted this discussion on January.... Discussion in 'Windows 10 Performance & Maintenance' started by S.M.NaaveenKumar, Jul 12, 2020.

  1. S.M.NAAVEENKUMAR
    S.M.NaaveenKumar Win User

    Still happening - Issue when switching off power supply to my laptop


    I posted this discussion on January.

    https://answers.microsoft.com/en-us...y-laptop/929db840-6877-48c4-add0-c8e688c40579

    I tried the solution that was given, but didn't work. This issue is not fixed yet and is still happening. I also submitted this feedback https://aka.ms/AA8y9ai on my build 18363. Currently I'm on build 19041 and still this issue is happening.


    I have noticed that this happens whenever I change the settings related to brightness and/or sleep time. Once I change any one or both these settings, the issue starts happening. Laptop shutting down suddenly and wont power up till I connect the power supply.


    Please help.

    :)
     
    S.M.NaaveenKumar, Jul 12, 2020
    #1
  2. S.M.NAAVEENKUMAR
    S.M.NaaveenKumar Win User

    Issue when switching off power supply to my laptop

    Whenever I switch off my laptop's power supply, it powers down immediately. It is supposed to stay on. This has been happening only for the past two or three days. It also doesn't power on unless i switch on the power supply. There were only two updates
    recently (KB4532938 and KB4528760) and this has been happening since. I have tried using the troubleshoot option in settings. It worked until yesterday but not today. It just powers down instantly no matter how many times I troubleshoot. Please help.
     
    S.M.NaaveenKumar, Jul 12, 2020
    #2
  3. ALPHANUMERIC
    alphanumeric Win User
    My mainboard turns off my usb ports when i power off my computer

    Is this the Asus H81M-K listed in your My Computer? If yes look down at the bottom for two yellow jumpers. One is marked CLRTC and the one next to it is USBPWF. Change the USBPWF to 5VSB pins 2 and 3, and those USB ports will get 5V from the Stand By power supply, even when the PC is off. The Stand By power supply is always on, as long as the power supply is plugged in and you haven't turned it off with the switch on the back.


    EDIT: Once you switch the jumper test all your USB ports. That switch may only affect some, likely the ones on the back connected directly to the motherboard.
     
    alphanumeric, Jul 12, 2020
    #3
  4. JGM
    JGM Win User

    Still happening - Issue when switching off power supply to my laptop

    Laptop switching off when power to charge switched on.

    Quite often my Dell Inspiron5758 laptop will, when I switch on the power to recharge, turn off. Has anyone any ideas what might be the cause?
     
    JGM, Jul 12, 2020
    #4
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Still happening - Issue when switching off power supply to my laptop

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