Windows 10: Stop code

Discus and support Stop code in Windows 10 BSOD Crashes and Debugging to solve the problem; A bluescreen just happened to my computer and it showed 'stop code: REFERENCE BY POINTER'. Why it happens?... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by Watiska, Oct 14, 2019.

  1. Watiska Win User

    Stop code


    A bluescreen just happened to my computer and it showed 'stop code: REFERENCE BY POINTER'.

    Why it happens?

    :)
     
    Watiska, Oct 14, 2019
    #1

  2. Stop Code - apc mismatch

    Hello,

    Follow the steps listed by
    Reymichael Ros
     
    Smittychat., Oct 14, 2019
    #2
  3. Eric Ber Win User
    stop code

    Hi,

    Conflicts with the hardware driver is one of hte possible reasons why you are having a blue screen error with stop code, NTFS.sys. For us to assist you better, kindly answer the following questions:

    • Have you made any changes to your computer prior to this issue?
    • What troubleshooting steps have you done so far?
    • Which Version and OS Build number of Windows 10 is currently installed? To check, press the
      Windows key, type winver, and press the
      Enter
      key.
    • Can you provide us the complete stop code message?

    Meanwhile, you can try the troubleshooting steps on this
    link
    to resolve blue screen issues.

    We will be looking forward to your response.
     
    Eric Ber, Oct 14, 2019
    #3
  4. K31tht Win User

    Stop code

    Stop Code VIDEO_TDR_FAILURE - atikmpag.sys

    Thank you for your help.

    • I used DDU to remove drivers
    • I check the HP site for older drivers as you suggested but there are none for Win10. I downloaded Win8 driver but on install it reported it was not compatible
    • I checked the AMD site and have used older driver 15.200.1062.1004 but still get same stop code error (if you need me to send the files please let me know)
    Do you have any further suggestions please?
     
    K31tht, Oct 14, 2019
    #4
Thema:

Stop code

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