Windows 10: stop logoff due to Customer Experience Program

Discus and support stop logoff due to Customer Experience Program in Windows 10 Support to solve the problem; Hi all, I have a headless Windows 10 Pro system that needs to stay logged in and running at all times. Used to work fine. Not sure if an update... Discussion in 'Windows 10 Support' started by w7thmark, Jan 19, 2019.

  1. w7thmark Win User

    stop logoff due to Customer Experience Program


    Hi all,

    I have a headless Windows 10 Pro system that needs to stay logged in and running at all times. Used to work fine. Not sure if an update changed things or what. Keep getting logoff and find the following in event log:

    Event 7002, Winlogon
    User logoff notification for customer experience program

    I have tried/verified every single thing in this post (group policy and regedit): How to opt-out the Customer Experience Improvement Program on Windows 10 | Windows Central

    ....and I have tried task scheduler changed as in this post:

    Opt-out of Customer Experience Improvement Program in Windows 10

    At my wit's end here. Why is "customer experience program" logging me off and how do I stop it?

    :)
     
    w7thmark, Jan 19, 2019
    #1

  2. Windows 10 Customer Experience Improvement Program

    Hi,



    Thank you for posting your query in Microsoft Community.



    Since you have opted out of Customer Experience Improvement Program, nothing will be shared with Microsoft.

    The Microsoft Compatibility Appraiser & Program Data Updater are by design, these programs will not function unless you volunteer for the Customer Experience Improvement Program.



    Hope it helps.



    Let us know if you have any further query on Windows, we are glad to assist you further.
     
    Abdul_Malik, Jan 19, 2019
    #2
  3. How can I disable the Customer Experience Improvement Program in Windows 10

    Hi Paul,



    Before we assist further, I would like to ask you a few questions:

    • Which Windows 10 edition are you using (Home, Pro, Education or Enterprise)?
    • Is your PC connected to domain network?


    To disable Customer Experience Improvement Program on the PC, follow the steps below:



    • Press Windows logo key on the keyboard, type
      Edit group policy and select the top most search result.
    • Navigate to the following path from the left side of the panel:
    • Computer configuration >
      Administrative Templates > System > Internet Communication Management.
    • From right side of the panel double click on
      Turn off Windows Customer Experience Improvement Program
      .
    • Click on the Disable radio button from the window and select
      Apply and OK.
    • Close the window and check if the changes are effective.


    If you are using Enterprise edition or on Domain network on the PC, please post your query in the TechNet forum for further assistance.



    TechNet Forum link:

    https://social.technet.microsoft.com/Forums/en-us/home?forum=win10itprovirt%2Cwin10itpronetworking%2Cwin10itprosecurity&filter=alltypes&sort=lastpostdesc



    Write to us with the status of disabling Customer Experience Improvement Program on the PC on the same post for further assistance.
    Your reply is most important for us to ensure we assist you accordingly.



    Thank you.
     
    Likhitha V, Jan 19, 2019
    #3
  4. stop logoff due to Customer Experience Program

    Bruce Hagen ~ MVP, Jan 19, 2019
    #4
Thema:

stop logoff due to Customer Experience Program

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