Windows 10: Stop unsolicited emails from Microsoft

Discus and support Stop unsolicited emails from Microsoft in Browsers and Email to solve the problem; I'm getting unsolicited emails from Microsoft about Windows 10. I see no option in the email or in my MS account to unsubscribe. There are no... Discussion in 'Browsers and Email' started by gogreen, Apr 24, 2016.

  1. gogreen Win User

    Stop unsolicited emails from Microsoft


    I'm getting unsolicited emails from Microsoft about Windows 10. I see no option in the email or in my MS account to unsubscribe. There are no subscriptions in my Communications Centre to unsubscribe to, either. How do I get Microsoft to stop sending me these kinds of messages? A snippet of one is attached. Thanks.

    :)
     
    gogreen, Apr 24, 2016
    #1

  2. Problems created by Windows 10 Anniversary Update

    I'm not using Outlook. I'm using my Tim Warner email account but open that account in Windows Live Mail. WLM Allows me to restrict unsolicited messages from being allowed to access my email and I can stop them from even being downloaded.

    rbs
     
    rbs-jos2500, Apr 24, 2016
    #2
  3. David Haz Win User
    Microsoft experts Impersonators

    Hi Penny,

    We do not send unsolicited email messages or make unsolicited phone calls to request personal or financial information or fix your computer.

    If you receive an unsolicited email message or phone call that purports to be from Microsoft and requests that you send personal information or click links, delete the message or hang up the phone.

    For more information, you may read
    Avoid technical support scams
    .

    Regards.
     
    David Haz, Apr 24, 2016
    #3
  4. ARC1020 Win User

    Stop unsolicited emails from Microsoft

    Go to Outlook.com and click on your account name in the top right. Then Account Settings > Security & Privacy > Account Marketing Preferences. Untick 'Send me promotional offers from Microsoft. You can unsubscribe at any time'.
     
    ARC1020, Apr 24, 2016
    #4
  5. gogreen Win User
    Thanks. It was unchecked when I arrived on that page.
     
    gogreen, Apr 24, 2016
    #5
  6. ARC1020 Win User
    And the other one? Account Settings > Security & Privacy > More Marketing Preferences > Manage Communications > My Contact Preferences / My Newsletter Subscriptions

    I've never had a situation where Microsoft doesn't respect the Marketing Preferences, so if they're all unchecked, are they actually legitimate emails coming from Microsoft and not a phishing attempt?
     
    ARC1020, Apr 25, 2016
    #6
  7. Mystere Win User
    These are not "Marketing" materials in the traditional sense, so they are not considered "unsolicited". You signed up for a service and/or product and these emails are intended to help you transition to that product. That's why there is no "unsubscribe" because this is not a mailing list that will continue past the initial "Here's how to use this product" emails.
     
    Mystere, Apr 5, 2018
    #7
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Stop unsolicited emails from Microsoft

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