Windows 10: Storage Spaces deleted my files

I woke up my PC and received a message from Windows 10 that "We have turned on Storage Sense for you". The service deleted my files.


How do I turn off Storage Sense permanently? It was already turned off in Settings > System > Storage, but it turned itself back on and deleted files. How do I kill it so it doesn't come back?


Any assistance is appreciated.

:)

 

Unable to delete temporary files

Hi Sumit,

Looks like you are running out of storage space, let's walk you through the steps of running
Disc cleanup for your Windows 10 device.

To delete temporary files, kindly follow these steps:

• Press the Windows key to launch the Start menu.
• Type in Disc cleanup and press Enter.
• Under Files to delete, select the file types to get rid of. To get a description of the file type, select it.
• Select OK.

If you need to free up more space, you can also delete system files:

• Press the Windows key to launch the Start menu.
• Type in Disc cleanup and press Enter.
• In Disk cleanup, select Clean up system files.
• Select the file types to get rid of. To get a description of the file type, select it.
• Select OK.

If the suggestions above didn't work, feel free to post back so we can further troubleshoot.

 

Storage space

Hello Mick,

For us to better assist you, we'd like to know the following:

• Confirm which build is currently installed on your device. To check, follow the steps below:

• Press Windows key + R, then type in winver.
• Click OK.

• Are you getting any specific error messages when you try to delete the said files and folders?

Meanwhile, we recommend performing the steps in this article
to help you free up drive space on your Windows 10 device.

We look forward to your response.

Regards.

 

deleting hard drive files

Hi,

May we know what type of file are you trying to delete? Would it be Office documents, media files, or picture files? If you're trying to delete files for free some space on your device. We suggest to perform a Disc Cleanup. Kindly follow the steps below to
perform the task:

• Type in Cortana Disc Cleanup
  
• Choose the files to delete
  
• Click on "Clean up system files"
  
• Click on Ok
  

For any concerns, don't hesitate to get back to us.

Regards.