Windows 10: Store app broken

Discus and support Store app broken in Windows 10 Software and Apps to solve the problem; Last suggestion I have: Try the control Panel Trouble shooter: Control Panel\All Control Panel Items\Troubleshooting Press view all and select... Discussion in 'Windows 10 Software and Apps' started by Berton, Jul 24, 2015.

  1. Store app broken


    Still have the problem, even after a reboot. I'm not sure what update broke this, but I think I'll have to do a System Restore back a couple of days.
     
    fireshaper, Jul 25, 2015
    #31
  2. Berton Win User

    The only difference between my System Restore of 7/17/2015 and suggested updates since the restore are these:

    KB3074686 and KB3074678 Update for Windows 10 for x64-based Systems

    KB3074681, KB3074679, KB3074680 and KB3074674 Security Update for Windows 10 for x64-based Systems.
     
    Berton, Jul 25, 2015
    #32
  3. Warkratos Win User
    Uninstalled all updates and it's still the same, not opening. I don't know what is causing this, I think I'll have to wait for some Windows updates.
     
    Warkratos, Jul 26, 2015
    #33
  4. Berton Win User

    Store app broken

    I didn't Uninstall the updates I listed, just did a System Restore to a date before them, in my case it was 7/17/2015.
     
    Berton, Jul 26, 2015
    #34
  5. Maybe it's Profile related.

    Try creating a new account to test this. If that works, you cana move any data you want to keep from the old account
     
    Slartybart, Jul 26, 2015
    #35
  6. Warkratos Win User
    I'm happy to come with the fix!

    Found it on Windows Central Forum, go to C:\Users\[ACCOUNTNAME]\AppData\Local\Packages\Microsoft.WindowsStore_8wekyb3d8bbwe\LocalCache

    Delete all folders inside LocalCache, start the app and it works!!! Thank you all for helping!

    Source: Store crashing upon opening build (10240) - Windows Central Forums
     
    Warkratos, Jul 26, 2015
    #36
  7. ZAL
    zal Win User
    Thanks Warkratos, that worked perfectly. I also have been having this problem and re-registering/sfc/dism didn't do anything.
     
  8. BTiger Win User

    Store app broken

    1. Go to "This PC"
    2. Double click "OS (C*Smile"
    3. Open "Users"
    4. Open your username (The Profile you are currently working in)
    5. Open "AppData"
    6. Open "Local"
    7. Open "Packages"
    8. Open "Microsoft.WindowsStore_8wekyb3d8bbwe"
    9. Open "LocalCache"
    10. Delete the entire folder, with contents, you see there.
    For those who didn't want/need a step by step:
    C:\Users\Username\AppData\Local\Packages\Microsoft.WindowsStore_8wekyb3d8bbwe\LocalCache
    Then delete the one folder in LocalCache.
    And that's pretty much it. Opened store and no issues after. Also if anyone is having issues with the Mail App, if you have AVG, it's the firewall on that so just turn it off and mail will start syncing. Hope this helps everyone.
     
    BTiger, Aug 2, 2015
    #38
  9. Berton Win User
    Actually, that computer has been taken out of service, can't get the released version on it. I did set up the Win7 computer I had reserved for Win10 on Wed. PM, works fine. Also Upgraded a Win8.1 Notebook to Win10 on Thur, only needed to download the Bluetooth driver from Dell [their Web page showed the Win10 drivers available] and Upgraded a Dell Venue Tablet from Win8.1 to Win10 on Fri. AM.
     
    Berton, Aug 2, 2015
    #39
  10. zenkhas Win User
    Create another Windows account and check if store is working on that account. If it works, just simply switch to that account. I had same problem and that's what i did.
     
    zenkhas, Aug 2, 2015
    #40
  11. I can't even find the Windows Store on my machine. running those command prompts netted 0 results.

    Any suggestions?
     
    sparker781, Apr 5, 2018
    #41
Thema:

Store app broken

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