Windows 10: Store install: there is a problem

Discus and support Store install: there is a problem in Microsoft Windows 10 Store to solve the problem; when i try to install instagram it says that sorry theres some problem at our end. what should i do?... Discussion in 'Microsoft Windows 10 Store' started by ryandsouza1, Nov 8, 2019.

  1. Store install: there is a problem


    when i try to install instagram it says that sorry theres some problem at our end. what should i do?

    :)
     
    ryandsouza1, Nov 8, 2019
    #1

  2. store

    Hi,

    Welcome to Microsoft Community!

    I would suggest you to clear the cache memory of the Windows Store app.

    Try the following steps:


    • Press Windows + R keys to open Run window

    • Type wsreset.exe and hit enter.


    Now try to open Windows store and see if that helps.
     
    Waseemulla S, Nov 8, 2019
    #2
  3. windows store

    Hi Botlhe,

    Thank you for posting the query on Microsoft Community. I am glad to assist you on this.

    Try the methods below and check if it helps.

    Method 1:

    I suggest you run the Windows Store app troubleshooter and check. Follow the steps:


    • Press Windows Key + X.

    • Click on Control Panel.

    • Select Troubleshooting.

    • On the left pane, click on View All.

    • Click on Windows Store apps to run the troubleshooter.
    Method 2:

    If the issue persist, I suggest you to reset Windows Store cache and check. Follow the steps:

    • Press Windows Key+ R.
    • Type wsreset.exe and hit
      Enter
      .

    Please reply us on the status of the issue to assist you further.
     
    ThofikhAhamad, Nov 8, 2019
    #3
  4. Store install: there is a problem

    The Store

    For further troubleshooting, we suggest that you reset the Windows Store cache and check if the issue persists. Follow the steps below:

    • Go to the Start Screen.
    • Type WSReset.exe.
    • Click on Run as administrator.

    Update us on the result.

    Thank you.
     
    Stephanie Sal, Nov 8, 2019
    #4
Thema:

Store install: there is a problem

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