Windows 10: Store, Photos, Feedback Hub not working

Discus and support Store, Photos, Feedback Hub not working in Windows 10 Software and Apps to solve the problem; Hello community! I noticed yesterday that, all of a sudden, my photos wouldn't open in the Photos app, anymore. I would get an error message that the... Discussion in 'Windows 10 Software and Apps' started by julesibulesi, Sep 14, 2018.

  1. julesibulesi Win User

    Store, Photos, Feedback Hub not working


    Hello community!


    I noticed yesterday that, all of a sudden, my photos wouldn't open in the Photos app, anymore. I would get an error message that the file was not found.


    Store, Photos, Feedback Hub not working 3aeecae2-b249-4bbc-818f-06d56138dfd9?upload=true.png


    I repaired and reset the app to no avail, then uninstalled it via the Powershell with


    get-appxpackage *Microsoft.Windows.Photos* | remove-appxpackage


    , hoping to get it again from the Store. But the store won't open. No error message. I see the purple start screen with the shopping bag, then it closes. WSReset doesn't work:


    Store, Photos, Feedback Hub not working 1a88a840-acba-48f5-85d0-26505cf78d36?upload=true.png


    Resetting from the Control Panel wields the same result as running the WSReset command in the shell. The Troubleshooter doesn't do anything, either.


    Store, Photos, Feedback Hub not working c3668343-6397-4be8-8b2e-035d009cc9e1?upload=true.png


    So, I ran the all-powerful command


    Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}


    but, while I do have the Photos app installed once more, it's still not opening.

    Finally, I thought I'd make use of the Feedback Hub, cause that's what it's there for, I guess. But... it won't open. So here I am. Store, Photos, Feedback Hub not working :)


    Googling the issue just brings out hundreds of similar cases but no apparent solution. I'm not aware of making changes to my system, other than keeping it up to date. Is that such a bad idea? Oh, and I installed Hugin Panorama Stitcher. Just uninstalled to rule it out as the culprit, and no change. There's only one profile on the machine. It's a five weeks old Dell XPS 9670. I'll roll back the updates of the last couple days next, to see if that helps. Any other ideas I should try?


    Thanks!

    Julian

    :)
     
    julesibulesi, Sep 14, 2018
    #1
  2. Vanessa Oca Win User

    Feedback Hub is not working

    Hello,

    We appreciate your earnest effort to reach out with Microsoft Community. We understand that you were unable to use Microsoft's Feedback Hub. To get you sorted, kindly answer following questions:

    • What are the troubleshooting steps that you have done in an attempt to resolve the issue?
    • Have you tried updating the drivers?
    • Do you get any error message when you try to log in to the Feedback Hub? If so, what is the error message?
    • Did the issue start to happen after installing the Creators Update?

    We will be waiting for your earnest response.
     
    Vanessa Oca, Sep 14, 2018
    #2
  3. Nick Dich Win User
    insider feedback hub

    Hi,

    We need to ask you the following questions so we can help you with your concern:

    • When did you started to notice that feedback hub could not sign you in?
    • Do you remember when was the last time you were able to use the feedback hub?
    • Did you receive any error message when you open feedback hub?
    • Have you already tried updating your Windows Insider version?
    • What other troubleshooting steps have you done so far?

    We will be waiting for your response.
     
    Nick Dich, Sep 14, 2018
    #3
  4. UKdeejay Win User

    Store, Photos, Feedback Hub not working

    Feedback Hub is not working

    Although I'm not the OP, here are my answers to your questions -

    Aside from a system restart (Didn't solve the issue!) there are no Troubleshooting options given... the Feedback Hub simply says, "Something went wrong. We're having trouble loading the info needed for you to send us feedback. Check your connection and try
    again."

    A [Try again] button has no effect.

    Updating which drivers???

    No 'Error' message apart from the above.

    Unsure if this occurred immediately after the Creators Update as I didn't try to use the Feedback Hub then, but definitely present after update 'KB4020102' was installed...
     
    UKdeejay, Sep 14, 2018
    #4
Thema:

Store, Photos, Feedback Hub not working

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