Windows 10: store

Discus and support store in Microsoft Windows 10 Store to solve the problem; I try to download itunes app from Microsoft store and it's free but when I press get nothing happens and it's not installed... Discussion in 'Microsoft Windows 10 Store' started by Michael Moheb, Jan 18, 2020.

  1. store


    I try to download itunes app from Microsoft store and it's free but when I press get nothing happens and it's not installed

    :)
     
    Michael Moheb, Jan 18, 2020
    #1

  2. store

    Hi,

    Welcome to Microsoft Community!

    I would suggest you to clear the cache memory of the Windows Store app.

    Try the following steps:


    • Press Windows + R keys to open Run window

    • Type wsreset.exe and hit enter.


    Now try to open Windows store and see if that helps.
     
    Waseemulla S, Jan 18, 2020
    #2
  3. windows store

    Hi Botlhe,

    Thank you for posting the query on Microsoft Community. I am glad to assist you on this.

    Try the methods below and check if it helps.

    Method 1:

    I suggest you run the Windows Store app troubleshooter and check. Follow the steps:


    • Press Windows Key + X.

    • Click on Control Panel.

    • Select Troubleshooting.

    • On the left pane, click on View All.

    • Click on Windows Store apps to run the troubleshooter.
    Method 2:

    If the issue persist, I suggest you to reset Windows Store cache and check. Follow the steps:

    • Press Windows Key+ R.
    • Type wsreset.exe and hit
      Enter
      .

    Please reply us on the status of the issue to assist you further.
     
    ThofikhAhamad, Jan 18, 2020
    #3
  4. store

    The Store

    For further troubleshooting, we suggest that you reset the Windows Store cache and check if the issue persists. Follow the steps below:

    • Go to the Start Screen.
    • Type WSReset.exe.
    • Click on Run as administrator.

    Update us on the result.

    Thank you.
     
    Stephanie Sal, Jan 18, 2020
    #4
Thema:

store

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