Windows 10: storport.sys driver DPC issues (sound)

Discus and support storport.sys driver DPC issues (sound) in Windows 10 BSOD Crashes and Debugging to solve the problem; Recently I've been have in' serious sound issues, and no one has been able to help me yet. I don't want to reinstall windows, since it will take me... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by FAROOKH SYED, May 11, 2019.

  1. storport.sys driver DPC issues (sound)


    Recently I've been have in' serious sound issues, and no one has been able to help me yet. I don't want to reinstall windows, since it will take me days to get my PC back to where it is now. I also don't want it because I have read that in most cases, reinstalling windows doesn't solve the issue.

    I've already tried the following:
    -Latest BIOS update,
    -Reinstalled/updated drivers, even rolled back a couple of times,
    -Disabled all enhancements.

    I have also run a LatencyMon run:

    _________________________________________________________________________________________________________

    CONCLUSION
    _________________________________________________________________________________________________________
    Your system appears to be having trouble handling real-time audio and other tasks. You are likely to experience buffer underruns appearing as drop outs, clicks or pops. One or more DPC routines that belong to a driver running in your system appear to be executing for too long. One problem may be related to power management, disable CPU throttling settings in Control Panel and BIOS setup. Check for BIOS updates.
    LatencyMon has been analyzing your system for 0:09:38 (h:mm:ss) on all processors.


    _________________________________________________________________________________________________________
    SYSTEM INFORMATION
    _________________________________________________________________________________________________________
    Computer name: DESKTOP-3NOMPHM
    OS version: Windows 10 , 10.0, build: 17763 (x64)
    Hardware: Inspiron 5570, Dell Inc., 09YTN7
    CPU: GenuineIntel Intel(R) Core(TM) i5-8250U CPU @ 1.60GHz
    Logical processors: 8
    Processor groups: 1
    RAM: 12185 MB total


    _________________________________________________________________________________________________________
    CPU SPEED
    _________________________________________________________________________________________________________
    Reported CPU speed: 180 MHz

    Note: reported execution times may be calculated based on a fixed reported CPU speed. Disable variable speed settings like Intel Speed Step and AMD Cool N Quiet in the BIOS setup for more accurate results.

    WARNING: the CPU speed that was measured is only a fraction of the CPU speed reported. Your CPUs may be throttled back due to variable speed settings and thermal issues. It is suggested that you run a utility which reports your actual CPU frequency and temperature.



    _________________________________________________________________________________________________________
    MEASURED INTERRUPT TO USER PROCESS LATENCIES
    _________________________________________________________________________________________________________
    The interrupt to process latency reflects the measured interval that a usermode process needed to respond to a hardware request from the moment the interrupt service routine started execution. This includes the scheduling and execution of a DPC routine, the signaling of an event and the waking up of a usermode thread from an idle wait state in response to that event.

    Highest measured interrupt to process latency (µs): 101396.10
    Average measured interrupt to process latency (µs): 23.194629

    Highest measured interrupt to DPC latency (µs): 101389.20
    Average measured interrupt to DPC latency (µs): 17.008136


    _________________________________________________________________________________________________________
    REPORTED ISRs
    _________________________________________________________________________________________________________
    Interrupt service routines are routines installed by the OS and device drivers that execute in response to a hardware interrupt signal.

    Highest ISR routine execution time (µs): 200.686111
    Driver with highest ISR routine execution time: ACPI.sys - ACPI Driver for NT, Microsoft Corporation

    Highest reported total ISR routine time (%): 0.006458
    Driver with highest ISR total time: ACPI.sys - ACPI Driver for NT, Microsoft Corporation

    Total time spent in ISRs (%) 0.012267

    ISR count (execution time <250 µs): 60647
    ISR count (execution time 250-500 µs): 0
    ISR count (execution time 500-999 µs): 0
    ISR count (execution time 1000-1999 µs): 0
    ISR count (execution time 2000-3999 µs): 0
    ISR count (execution time >=4000 µs): 0


    _________________________________________________________________________________________________________
    REPORTED DPCs
    _________________________________________________________________________________________________________
    DPC routines are part of the interrupt servicing dispatch mechanism and disable the possibility for a process to utilize the CPU while it is interrupted until the DPC has finished execution.

    Highest DPC routine execution time (µs): 101671.941667
    Driver with highest DPC routine execution time: storport.sys - Microsoft Storage Port Driver, Microsoft Corporation

    Highest reported total DPC routine time (%): 0.784760
    Driver with highest DPC total execution time: storport.sys - Microsoft Storage Port Driver, Microsoft Corporation

    Total time spent in DPCs (%) 0.997331

    DPC count (execution time <250 µs): 1120092
    DPC count (execution time 250-500 µs): 0
    DPC count (execution time 500-999 µs): 1269
    DPC count (execution time 1000-1999 µs): 163
    DPC count (execution time 2000-3999 µs): 1
    DPC count (execution time >=4000 µs): 0


    _________________________________________________________________________________________________________
    REPORTED HARD PAGEFAULTS
    _________________________________________________________________________________________________________
    Hard pagefaults are events that get triggered by making use of virtual memory that is not resident in RAM but backed by a memory mapped file on disk. The process of resolving the hard pagefault requires reading in the memory from disk while the process is interrupted and blocked from execution.

    NOTE: some processes were hit by hard pagefaults. If these were programs producing audio, they are likely to interrupt the audio stream resulting in dropouts, clicks and pops. Check the Processes tab to see which programs were hit.

    Process with highest pagefault count: chrome.exe

    Total number of hard pagefaults 23524
    Hard pagefault count of hardest hit process: 5388
    Number of processes hit: 108


    _________________________________________________________________________________________________________
    PER CPU DATA
    _________________________________________________________________________________________________________
    CPU 0 Interrupt cycle time (s): 81.224272
    CPU 0 ISR highest execution time (µs): 200.686111
    CPU 0 ISR total execution time (s): 0.553970
    CPU 0 ISR count: 58565
    CPU 0 DPC highest execution time (µs): 101671.941667
    CPU 0 DPC total execution time (s): 42.752823
    CPU 0 DPC count: 1017133
    _________________________________________________________________________________________________________
    CPU 1 Interrupt cycle time (s): 15.051593
    CPU 1 ISR highest execution time (µs): 130.878333
    CPU 1 ISR total execution time (s): 0.012089
    CPU 1 ISR count: 1829
    CPU 1 DPC highest execution time (µs): 100840.452778
    CPU 1 DPC total execution time (s): 1.161153
    CPU 1 DPC count: 22119
    _________________________________________________________________________________________________________
    CPU 2 Interrupt cycle time (s): 15.738031
    CPU 2 ISR highest execution time (µs): 31.696111
    CPU 2 ISR total execution time (s): 0.001198
    CPU 2 ISR count: 205
    CPU 2 DPC highest execution time (µs): 101287.627778
    CPU 2 DPC total execution time (s): 0.396806
    CPU 2 DPC count: 20523
    _________________________________________________________________________________________________________
    CPU 3 Interrupt cycle time (s): 19.813998
    CPU 3 ISR highest execution time (µs): 23.939444
    CPU 3 ISR total execution time (s): 0.000307
    CPU 3 ISR count: 48
    CPU 3 DPC highest execution time (µs): 206.958333
    CPU 3 DPC total execution time (s): 0.034417
    CPU 3 DPC count: 9197
    _________________________________________________________________________________________________________
    CPU 4 Interrupt cycle time (s): 18.451788
    CPU 4 ISR highest execution time (µs): 0.0
    CPU 4 ISR total execution time (s): 0.0
    CPU 4 ISR count: 0
    CPU 4 DPC highest execution time (µs): 101288.637222
    CPU 4 DPC total execution time (s): 1.131745
    CPU 4 DPC count: 19193
    _________________________________________________________________________________________________________
    CPU 5 Interrupt cycle time (s): 21.371319
    CPU 5 ISR highest execution time (µs): 0.0
    CPU 5 ISR total execution time (s): 0.0
    CPU 5 ISR count: 0
    CPU 5 DPC highest execution time (µs): 101278.307222
    CPU 5 DPC total execution time (s): 0.269653
    CPU 5 DPC count: 9744
    _________________________________________________________________________________________________________
    CPU 6 Interrupt cycle time (s): 14.816226
    CPU 6 ISR highest execution time (µs): 0.0
    CPU 6 ISR total execution time (s): 0.0
    CPU 6 ISR count: 0
    CPU 6 DPC highest execution time (µs): 100945.181111
    CPU 6 DPC total execution time (s): 0.352605
    CPU 6 DPC count: 14007
    _________________________________________________________________________________________________________
    CPU 7 Interrupt cycle time (s): 19.009167
    CPU 7 ISR highest execution time (µs): 0.0
    CPU 7 ISR total execution time (s): 0.0
    CPU 7 ISR count: 0
    CPU 7 DPC highest execution time (µs): 564.580
    CPU 7 DPC total execution time (s): 0.043548
    CPU 7 DPC count: 10176
    _________________________________________________________________________________________________________

    :)
     
    FAROOKH SYED, May 11, 2019
    #1

  2. DPC Latency with Storport.sys and Wdf0 1000.sys


    I have one Storage Controller here is what the Drivers say


    storport.sys driver DPC issues (sound) [​IMG]
     
    BradShoemaker, May 11, 2019
    #2
  3. DPC Latency with Storport.sys and Wdf0 1000.sys


    Like this? It appears "Standard SATA AHCI Controller"


    storport.sys driver DPC issues (sound) [​IMG]
     
    BradShoemaker, May 11, 2019
    #3
  4. arachnaut Win User

    storport.sys driver DPC issues (sound)

    DPC Latency with Storport.sys and Wdf0 1000.sys


    I'm afraid it is not that easy - that is a special MS port for Storage Spaces.
    You need to open the CPU branch and look at each port:

    storport.sys driver DPC issues (sound) [​IMG]
     
    arachnaut, May 11, 2019
    #4
Thema:

storport.sys driver DPC issues (sound)

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