Windows 10: strange blue box attached to my cursor upon startup.

Discus and support strange blue box attached to my cursor upon startup. in Windows 10 Customization to solve the problem; If I click the blue box away, a white box with the words: View, Sort by, ..., Intel Graphics, .. appears. When I click that away, my computer... Discussion in 'Windows 10 Customization' started by TeresaLane2, Jun 3, 2020.

  1. TERESALANE2
    TeresaLane2 Win User

    strange blue box attached to my cursor upon startup.


    If I click the blue box away, a white box with the words: View, Sort by, ..., Intel Graphics, .. appears. When I click that away, my computer becomes totally unresponsive. If I control-alt-delete, my computer starts acting normal again sometimes. Any one know what this could be?

    :)
     
    TeresaLane2, Jun 3, 2020
    #1
  2. ADITYA_ROY
    Aditya_Roy Win User

    how to get rid of blue box

    Hi,



    Thank you for writing to Microsoft Community Forums.



    We understand the difficulties you are facing with curser on your PC, as it has a blue box attached and making unwanted activities.
    In order to get clarity and to assist you accordingly, please reply with the answers to the questions below.

    • What is the Windows 10 version and Build installed? (Type
      winver in Windows search/Run command)
    • Was there a major change or an update on your system, prior to which you weren't facing this issue?
    • Please provide us the screenshot of the cursor with the blue box. (Please follow the steps mentioned in the

      screenshot       posted by Shawn ‘Cmdr’ Keene on Oct 2, 2015 to post the screenshots.) Do not share any personal information in the screenshots.


    We await your response.



    Aditya Roy

    Microsoft Community – Moderator
     
    Aditya_Roy, Jun 3, 2020
    #2
  3. REMON ONT
    Remon Ont Win User
    Startup Blue Screen

    Hi Jon,

    Startup blue screen error(s) can occur if a problem causes your PC to shut down or restart unexpectedly. It could be due to the following:

    • Outdated device software drivers
    • Corrupted Windows update system files
    • Software/Security conflicts

    We would like to know some information:

    • Did you get any blue screen stop error codes?
    • Have you tried booting in Safe mode?

    We suggest that you check this
    article     about troubleshooting blue screen errors and follow the troubleshooting steps provided there.

    We will wait for your response
     
    Remon Ont, Jun 3, 2020
    #3
  4. DELICATEJET8674
    DelicateJet8674 Win User

    strange blue box attached to my cursor upon startup.

    how to get rid of blue box

    Thanks for answering but after hours of trying, my grandson asked if it was my mouse. I right clicked and sure enough somehow the keyboard was clicked on wrong box. I don't know how that happened because I never went into mouse details. But I could use my apps
    again and blue box was gone. Simple as that. I guess not every problem is complicated (ha ha)
     
    DelicateJet8674, Jun 3, 2020
    #4
Thema:

strange blue box attached to my cursor upon startup.

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