Strange BSOD occuring only once per day with external monitors

Discus and support Strange BSOD occuring only once per day with external monitors in Windows 10 Support to solve the problem; Hello, I'm stumbling upon a strange behaviour of Windows 10 on my work laptop. I recently got two monitors: one is plugged with HDMI, the other with... Discussion in 'Windows 10 Support' started by fiftyfive, Jun 5, 2018.

  1. fiftyfive Win User

    Strange BSOD occuring only once per day with external monitors


    Hello,

    I'm stumbling upon a strange behaviour of Windows 10 on my work laptop.

    I recently got two monitors: one is plugged with HDMI, the other with VGA. I don't have any docking station, hence the interesting way to hook these monitors.

    Every day when I switch my laptop on for the first time of the day, I get a BSOD (WHEA_UNCORRECTABLE_ERROR).
    I tried one day switching my laptop on without the external screens, but as soon as I plugged these back, this BSOD comes out.

    What is even more strange is that it only happens once per day. When I reboot my laptop, the BSOD goes away, even if the external monitors are still plugged into my device.

    Can someone help me with this mind-boggling issue?

    :)
     
    fiftyfive, Jun 5, 2018
    #1
  2. Pavan_N Win User

    External monitor blanking often

    Hi,

    Please answer these questions to assist you better.

    • What is the make and model of your computer and external monitor?
    • Have you installed all pending Windows and driver updates?
    • Do you get any error message?

    I suggest you to install all pending Windows updates in your PC and also update Display drivers. Follow the steps below.

    Step 1: I would suggest you to check and install any latest Windows Updates available.

    • Go to Start and then Settings.
    • Click on Update and Recovery.
    • Check for updates under
      Windows Updates.
    • Restart the system and check if the issue is resolved.

    Step 2: Please refer to the following Wiki article created by
    Andre Da Costa on How to: Install and Update drivers in Windows 10.

    How to: Install and Update Hardware Drivers in Windows 10

    Do let us know if you still get random black screen in the external monitor. Thank you.
     
    Pavan_N, Jun 9, 2018
    #2
  3. Eeshwar Kumar Win User
    Laptop suddenly stopped recognizing the external monitor

    Hi,

    Thank you for posting your query in Microsoft Community.

    To assist you better, I would like to ask if the laptop is unable to recognize only the external monitor or other external devices also.

    I suggest you to run the Hardware and Devices troubleshooter by following the steps below:

    • Click on the Start button, and type “Troubleshooting” on the search bar.
    • Click on “Hardware and Devices”.
    • A pop-up will appear, click on the “Next” button and your hardware troubleshooting will start.

    Hope the information is helpful. Keep us posted on the status for further assistance.
     
    Eeshwar Kumar, Jun 9, 2018
    #3
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Strange BSOD occuring only once per day with external monitors

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