Windows 10: Strange Device Driver Versions Installed

I have an MSI mobo. I installed the latest chipset from MSI which was 10.1.1.45 released this year. But when i check the driver version in device manager it says I got 10.1.1.38. I then tried to install the driver directly from intel version, 10.1.17. Again I get the same issue. Whats going on here? Am I looking in the right place in device manager? See below:







Also, I have nvidia listed as my display in device manager. Should I install the intel display drivers from MSI or does Nvidia suffice?





:)

 

Laptop driver/reformat question

This is excellent advice. Writing down the list of installed devices prior to re-formatting will save you a lot of heartache. With that list, you won't have to try to figure out exactly which wireless card or web cam driver you need since there will likely be several to choose from.

 

Windows 10. USB Device Driver Installation problem

Hi Lex,

Thank you for posting your query in Microsoft Community.

I understand the issue that you are currently facing, we will try the best we can to resolve your issue.

• Did you make any changes to the computer prior to the issue?
• Since when are you facing this issue?

Error code 28 indicates that the drivers for that device are not installed.

As of now I suggest you to restore the drivers to previous version by rolling back. To restore a driver to its previous version, kindly follow the below given steps.

You must be logged on as an administrator to perform these steps.

• Press Windows key + X
  and then click on Device Manager.
  ‌
• Double-click the category containing your device driver, and then double-click the name of the device that you want to restore to a previous driver version.
• Click the Driver tab, and then click
  Roll Back Driver.

If you are logged on as a standard user, the button will be dimmed, which means it's unavailable. You must be logged on as an administrator to roll back a driver.

Please let us know if the issue persist and we will be happy to assist you further.

 

"An error occurred during the installation of the device: The driver installation file for this device is missing a necessary entry." while trying to install USB drivers on Windows 10

Hi Iasha,

Do not worry we will help you with this issue. We appreciate your interest in resolving the issue.

Provide us additional information to assist you better with this issue:

• What is the make and model of your device?
• Were you able to see any yellow exclamatory mark for the drivers on Device Manager?

Let us try the troubleshooting steps below if not yet tried and check if it helps.

Step 1: As a workaround, I suggest you to do the following to detect the issue:

• Connect the hard drive to different port and check if the issue persists.
• Connect different hard drive to the same port and check.
• Connect different hard drives to different ports and check.

Step 2: If the device is not detected on your computer try to run Hardware and Devices troubleshooter.

Hardware and Devices troubleshooter
checks for common problems and makes sure that any new device or hardware connected to your PC is installed correctly.

• Press Windows key from the keyboard, type
  Troubleshooting and select it.
• Click on view all option on the upper left corner of
  Troubleshooting window.
• Select the Hardware and Device
  options from the list.
• Click Next to run the
  Hardware and Device Troubleshooter.

Step 3: I suggest you to contact the device manufacturer's website, download the latest chipset drivers, install them manually and check if it helps.

Installing the latest chipset drivers will help you to install the drivers for USB ports.

Refer to the article by Andre Da Costa to install drivers:
How to: Install and Update drivers in Windows 10

Hope it helps. Get back to us with an updated status of accessing the USB device on your computer for further assistance.

Thank you.