Windows 10: Strange File/Print share issue

After KB4457128 Update, a shared USB printer on my system was no longer visible on other computers on the network. This is a home network using Workgroup, and has always been "flaky" with W10 updates breaking shares. However, in this case, the problem was with this share. If I tried to add to another PC, I got an error message "The device or resource (PC name) is not set up to accept connections on port "The File and printer sharing (SMB)"" I have checked to ensure SMB1 is available, and it is on all computers concerned.. all are W10, main is Pro x64 others are Home x64. I am able to still use this printer shared, by connecting to the Home x64 PC and it is available from there to ALL, including the Pro x64 PC.. but it would be preferred if it could be connected to the main Pro x64 PC. I have tried run DISM RestoreHealth, checked various other requirements for network sharing...Discovery, and File and Print sharing on (Private Network), but Off for Public, (Private is active). Just no access to this computer from others.



Now SMB1 is again disabled as it has security issues, but the error message relates to port 445 access now, and I have created rules in Defender Firewall to allow access, but no difference. I find if checking the port using Port Query it shows as NOT LISTENING..
Can anyone suggest a way to enable this port.. as I said I created a rule to allow TCP and UDP incoming.. but no good if it isn't listening...

:)

 

File and print sharing

Hi,

Thank you for posting your query in Windows 10. We appreciate your interest in Windows 10. We
understand that you are not able to print and we do apologies. I can help you with it.

For better understanding of the issue, please provide us following information:

• Which build of Windows 10 are you using?
• You can try uninstalling and reinstalling that software and check.

The issue you have reported usually occurs if the drivers needed for the device are not installed properly or if the drivers are not compatible with the Operating System.

I would suggest you to visit manufacturer's website and install the latest available driver for the device .

If the drivers for the device are not yet available for Windows 10, hence I suggest you to reinstall them in compatibility mode.

Follow the steps below to install the driver in compatibility mode and see if it helps:

• Right click on the setup file of the driver and select
  Properties
• Select Compatibility Tab
• Place a check mark next to Run this program in Compatibility mode and select the operating system accordingly from the drop down list
• Click OK and run the setup.

I would suggest you to visit manufacturer's website and install the latest available driver for the device in compatibility mode.

Hope this helps.

Please post back if you have any questions. We will be glad to provide you with the additional options.

 

Print Preview Pane

Hi Patti,

We need to gather more information for us to better assist you on your concern. Kindly answer the following:

• When did the issue start?
• Were there any changes made on your computer before encountering the issue?
• What is the OS Build of your Windows 10? To know the build of your Windows 10, follow these steps:
  • Click the Windows logo (Start button).
  • Click the gear icon (Settings).
  • Select System.
  • On the left pane, choose About.
• What is the model of the printer that you're using?
• Does the issue occur on all of your images that you're attempting to print?
• Have you checked if the Print Preview window will appear if you will print the image using the
  Share tab in File Explorer? To print an image using the Share tab, follow these steps:
  • Access File Explorer.
  • Navigate to your picture files, and then highlight one file.
  • Click the Share tab at the top of File Explorer.
  • In the Send group, choose Print.
• What are the troubleshooting steps that you've done so far?

 

Windows 10 printing issue while printing picture from Document files.

Hi,



I realize the inconvenience you are experiencing with Windows 10. I will certainly help you.



This issue might occur if there is change in printer settings.

To assist you better, please provided us the information below:

• When you say that "I cannot print a picture from my Documents file", are you trying to print a picture present in a word document file or trying to print a picture on Windows 10?

I suggest you to follow the steps provided in the Microsoft Help Article about printer related issues and check if it helps.

https://support.microsoft.com/en-us...4-6025-dcc1-3aefaa14ab40/fix-printer-problems

Please get back to us with an update on issue with printing pictures in document file on Windows 10, we will be happy to help.



Thank you.