Windows 10: strange issue with hidden folders/files

Discus and support strange issue with hidden folders/files in Windows 10 Support to solve the problem; after online upgrade to win10 from w7 I have my users files on drive D: = a different physical HDD then the C: system files. The drive size is 75GB... Discussion in 'Windows 10 Support' started by ruggb, Mar 20, 2016.

  1. ruggb Win User

    strange issue with hidden folders/files


    after online upgrade to win10 from w7
    I have my users files on drive D: = a different physical HDD then the C: system files.
    The drive size is 75GB and it is showing 72GB used.
    The problem is I can only see 32GB in file explorer under properties. Whatever else is there is not showing.

    I also noticed that a few icons on the desktop, do not appear in the desktop folder.
    If I D&D them to the desktop folder it then appears but the original is still not showing.
    the not showing ones have SYSTEM as owner. The D&D ones have me as owner.

    The Download, documents, music, videos, pictures folders all appear in the file explorer quick access and libraries nav screen and there is only about 3GB in them - but they do not appear under Users\me - properties of users\me = 3GB
    properties of 1 other folder shows 29GB. == total 32GB

    File explorer is set to show all folders/files - nothing hidden.

    So where is the other 40GB???

    :)
     
    ruggb, Mar 20, 2016
    #1
  2. ChamBob Win User

    User Folder from deleted account empty

    It's a local account. And couldn't find any other folders. The strange thing is that the user folder does show up on the desktop like normal, just empty. No hidden files inside.
     
    ChamBob, Mar 20, 2016
    #2
  3. BumperCM Win User
    Windows 10 Anniversary update - failing at 99% installed

    Hi,

    have just looked in the folder and there is no such files or subdirectories. Have ensured i set hidden files to be shown.

    very strange.

    Any ideas?

    regards, colin
     
    BumperCM, Mar 20, 2016
    #3
  4. AndreTen Win User

    strange issue with hidden folders/files

    First, I would run Malwarebytes AntiMalware, then see the drive with Treesize (free) or similar. Also run checkdisk.
    You may have a mess, or some malware.
     
    AndreTen, Mar 20, 2016
    #4
  5. RolandJS Win User
    One can also use Puppy Linux, usb or dvd boot, to, "from outside of Windows," see all available hard-drives and folders inside of said hard-drives, just to make sure everything exists in aok condition.
     
    RolandJS, Apr 4, 2018
    #5
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strange issue with hidden folders/files

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