Windows 10: Strange issue with mouse/touchpad and keyboard, keys/clicks not "holding"

Over the past couple of days both my mouse, touchpad on my computer and keyboard on my laptop have been having issues "holding buttons". Neither my mouse or touch pad will drag and hold anything without dropping the target early. For example, if I try to highlight text it will only highlight some of the text as if I let go of the left click button early despite the fact that the cursor continued to move over the text. Likewise, my keyboard is not consistently registering usage of the control/alt/shift keys consistently making it difficult to do things like use shorthand or capitalize letters.

:)

 

mouse pointer and touchpad issue

Hello ,

We realize the inconvenience you are experiencing with Mouse and touch pad on your Windows 10 installed system. We will certainly help you.

You could face this issue due to corrupt our outdated Mouse and touchpad Drivers. I suggest you to follow the steps given below and check if it helps you.

• What is the make and model of your computer?
• Have you installed all pending Windows updates?

Method 1: Run Hardware and Devices Troubleshooter.

Follow these steps to run Hardware and Devices troubleshooter.

a) Press Windows key + W and type
troubleshooting.

b) Select Troubleshooting.

c) Select View all on the top left corner.

d) Run Hardware and Devices troubleshooter.

Move to next method if you still face this issue.

Method 2: Update drivers from Device manager.

Follow the steps to update drivers:

1. Right click in the Start button
and select Device Manager.

2. Expand the Mice and other pointing device.

3. Right click on the Mouse Device and select
update drivers.

Same way update the Touchpad drivers.

For reference:

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Method 3: Uninstall and reinstall the Mouse and Touchpad driver from manufacturer’s website.

Follow these steps to Uninstall Keyboard driver.

a) Press Windows key + X and select
Device Manager.

b) Search for Mouse driver and expand it.

c) Right click on the Mouse
driver and select
Uninstall.

I suggest you to download the latest
Mouse and Touchpad drivers
from the manufacturers website.

You can also follow the below link for reference:

Mouse, touchpad, and keyboard problems in Windows

Please reply with the required information and the results. I will be glad to help you further.

Thank you

 

Keyboard issues with Windows 10

Thank you for posting in Microsoft Community.

Sorry for the inconvenience caused, The issue can be dealt using OSK on-screen keyboard which I forgot to mention in the above post.

If you are facing the same issue with keyboard we suggest you to access the OSK to troubleshoot the issue, which might help to solve the problem.

In the login screen press on the ease of access icon and click on the On screen keyboard to access it. Then follow the steps and check of it helps.

• Press Windows key + Q Key.
• Type Troubleshooting and click on
  Troubleshooting.
• Click on Hardware and Sound.
• Click on Hardware and Devices to run the default troubleshooter.
• For mouse, touchpad, and keyboard problems in Windows refer the link below.

Mouse and keyboard problems in Windows - Microsoft Support

Hope this helps, let us know the status of the issue.

 

The "a" key has stopped working on my keyboard

Hi,

Keyboard issues might have been caused by an incompatible driver. For us to isolate the issue, we would like to know the following:

• Have you tried using other external keyboard?
• When was the last time that you are able to use your keyboard key properly?
• Have you made any recent changes to your PC settings prior to this issue?

In the meantime, we suggest that you follow the steps given on this article:
Mouse, touchpad, and keyboard problems in Windows.

We will wait for your response.