Windows 10: Strange Keyboard issues Windows 10

Discus and support Strange Keyboard issues Windows 10 in Windows 10 Drivers and Hardware to solve the problem; All, I have recently purchased a new HP Envy laptop and I am using a Microsoft natural keyboard via USB. The keyboard works as expected for several... Discussion in 'Windows 10 Drivers and Hardware' started by swbst3, Aug 31, 2015.

  1. swbst3 Win User

    Strange Keyboard issues Windows 10

    All, I have recently purchased a new HP Envy laptop and I am using a Microsoft natural keyboard via USB. The keyboard works as expected for several hours of the day. However, out of nowhere, the keyboard will suddenly stop working for certain applications.

    Here is what I know:

    • -It doesn't seem to be every application. A lot of the times, I open a new email and suddenly cannot type. When this occurs, the delete, home, insert keys still work on the keyboard (inside of the new email reply).

    • -When I can no longer type in an application, I can open an Internet browser and still type to enter a URL or search Google so the keyboard never completely stops functioning...only for the application where the problem is currently happening.

    • -When I can no longer type in an application, other applications still allow me to type like there is no issue at all.

    • -Unplugging the keyboard and plugging back in does not resolve the issue. Additionally, as mentioned above, the keyboard still works in other open applications.

    • -Laptop has 16GB of memory. I do not believe this is a performance related issue.

    • -I am rebooting my laptop a few times a day to fix the issue.

    • -I am also noticing that after 10-15 minutes or so, the program(s) that previously prohibited me from typing (all of a sudden), will just start working again as if nothing ever happened.

    • -Restarting the laptop fixes the issue. Closing the program experiencing the issue and then re-opening does NOT fix the problem.

    What I can't figure out:

    • -I cannot figure out a pattern as to which applications are experiencing this issue. It happens often in Outlook and also happens in my IM client (using pidgin). It has happened as well in SQL Server.
    • -I cannot figure out how long it takes for the program to "recover." As I mentioned above, I don't always have to reboot for the keyboard to start working again. Sometimes waiting several minutes fixes the problem.

    I am troubleshooting as well as I can, but I am also quite busy with work so sometimes the easiest method is simply to reboot and hope I catch on to some pattern the next time the issue occurs.

    Any help provided will certainly be appreciated as this is starting to become quite frustrating. I am also going to check HP's support, but my first inclination is that this is a Windows 10 issue.

    Thanks in Advance!

    swbst3, Aug 31, 2015

  2. Strange issue with keyboard

    After updating my laptop to windows 10 my keyboard acts so strange sometimes.

    My normal keys Turns into shortucs wich for example when I press "A" it opens Action centre instead of typing it.

    I turned off sticky keys first time I boot up my windows, and I tried on screen and even external keyboard but the issue goes on and on..
    alireza tooyserkany, Aug 31, 2015
  3. Strange issue with keyboard

    Hi Alireza,

    Thank you for posting in Microsoft Community. I understand your concern and I am glad to assist you.

    Ensure that you check Windows Update for the latest updates and install the appropriate drivers for your keyboard and Touchpad.

    [*]Go to manufacturers website and download the latest chipset drivers for your system model and install them.

    Follow the methods below if the issue persist.

    Method 1: Run
    hardware and devices troubleshooter and see if that helps.

    Windows Key +R, type Control Panel.

    b. Type troubleshooting in the search bar, click on troubleshooting.

    c. Click on Hardware and Sound, click on
    Hardware and Devices.

    d. Follow the steps from the wizard to run the troubleshooter.

    Reboot PC and check.

    Method 2:

    You have to download the drivers from the manufacturer website.

    Update the Mice & other pointing Driver. Follow the steps given below to update the Touchpad Driver.

    1.Click on Start.

    2.Select Device Manager.

    3.Find and double-click Mice & other pointing Driver from the left panel to uninstall.

    4.Right-click the device, and click Update.

    If the issue still persists, you have to download the drivers from the manufacturer website and install it in compatibility mode.

    Follow the steps to install in Compatibility mode:

    a.Right click the driver installation file and select Properties
    then tap or click the Compatibility tab.

    b.Place a check in the Run this program in compatibility mode
    for: box.

    c.Tap or click the drop down box and select a previous operating system, then tap or click

    d.Try installing the driver and check.

    Refer to the link:

    Mouse, touchpad, and keyboard problems in Windows

    Keep us posted if you face any issues on Windows in future. We will be glad to help you.
    Joy Kemprai, Aug 31, 2015

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