Windows 10: Strange Network Connection issue

Hi,

I am running Windows 10 home edition for X64 based systems version 10.0.17134 on an Acer Switch Alpha 12 tablet. In the evening, I always shut down the wifi and I close the lid on the tablet which seems to put the device into hibernation mode. In the morning, I power on the wifi and the tablet and everything works fine. However, almost once every 10 days, the tablet fails to connect to the Internet during the morning routine while my other devices such as Iphone, Ipad, etc. connect without any issue. To remedy the problem, I issue "netsh int ip reset" from the command prompt, shutdown the tablet then recycle the wifi. Once the tablet and the wifi are online, the Internet connection issue goes away for another 10 days or so. In addition, I let the Windows Defender to scan the system every other day and no viruses have been detected thus far. Any idea what could cause this intermittent network connection issue?


Thanks in advance,

Joe.

:)

 

No network connection

Hello Graham,

To resolve your concern about wireless network issues, please click the link below and follow the suggested troubleshooting steps:

• Fix network connection issues in Windows 10

Let us know how it goes.

 

Network Connectivity Issue

Hi,

The problem you've encountered with your network connection is most likely caused by an outdated network driver since this appeared after the recent update. We suggest updating the driver for your network adapter. Please follow the steps below:

• Right-click Windows key and click Device Manager.
• Expand the Network adapters category.
• Right-click the one that says Ethernet Connection, then click
  Update Driver.
• Select Search automatically for updated driver software.
• If Windows is unable to find a new driver for your network adapter, try checking its manufacturer's website.

If the above steps don't work, try reinstalling the driver. Here's how:

• Open Device Manager, right-click the name your network adapter, then select
  Uninstall.
• Restart your PC and Windows will attempt to reinstall the driver.
  

Update us with the result.

Regards.

 

Issues with network adapters

Hi Alfonso,

To resolve this issue, we suggest that you run the Network troubleshooter when you switch from WiFi to Ethernet connection. The Network troubleshooter can help diagnose and fix common connection problems including clearing the network cache to obtain a new
IP from the new network. Kindly follow the steps below:

• In the search box on the taskbar, type Identify and repair network problems, and then select
  Identify and repair network problems from the list of results.
• Follow the steps in the troubleshooter and see if that fixes the problem.

If the issue persists, kindly try the troubleshooting steps on the following link:

Fix network connection issues in Windows 10.

We recommend that you try the steps on the Update the network adapter driver,
Run the Network troubleshooter followed by networking commands, and Use network reset to reinstall network devices sections.

Let us know how it goes for us to assist you further.