Windows 10: Strange Outlook Issue

Discus and support Strange Outlook Issue in Browsers and Email to solve the problem; We have an employee who technically is the entire staff of a subsidiary. He's using a Dell laptop identical in hardware and software to our regular... Discussion in 'Browsers and Email' started by DeaconFrost, Nov 6, 2016.

  1. Strange Outlook Issue

    We have an employee who technically is the entire staff of a subsidiary. He's using a Dell laptop identical in hardware and software to our regular employees. The problem is, when we send him an e-mail in HTML format, his Outlook displays it as Plain Text.

    Now the only difference here is that he is using an IMAP account from 1and1, while the rest of us are using internal Exchange. I have verified that his setting in his Outlook is not enabled, to display all messages in Plain Text.

    I'm at a loss to explain what is going on, so I'm about to open a ticket with 1and1.

    DeaconFrost, Nov 6, 2016
  2. AzureSky Win User

    Screen Saver stopped working after getting KB4020102 on 1703

    Strange, the Outlook issue is recurring, only intermittently now. It's definitely related to KB4020102.
    AzureSky, Nov 6, 2016
  3. Strange Outlook issues on Windows 10 OS

    I am having and extremely strange issue and I am hoping someone has come across this or can at least point me in the right direction.

    Our agency is currently in the process of migrating from Windows 7 to Windows 10. The machines are not upgraded but a new Win 10 image is being placed on the machines.

    OS Name: Microsoft Windows 10 Enterprise

    OS Version: 10.0.10586 N/A Build 10586

    All of the problems occur when a user is logged into one of our Windows 10 imaged machines as themselves using an Outlook mail profile for themselves and accessing shared account from their mail box folder list.

    If I do a drag and drop of email from my account to the shared account it shows for a split second and then vanishes. The exact same behavior occurs if I do a copy and paste or even forward an email.

    I am the email admin for our agency and all searches for the disappearing messages comes up empty.

    I have run searches on the entire account and the messages are simply not there. They are not in deleted items, recovered deleted items, nor are they recoverable from the server.

    I have logged into the shared account directly and made sure all of the views were set up and that no filters were on. The default sync is set up for 12 months for the mail profile.

    The version of Office does not seem to make a difference with the issue. We use IMAP mail profiles and do not use pst files.

    I have tried repairing Outlook, uninstalled and reinstalled Office, created new mail profiles, and tested several different users with access to the shared account on different Win 10 PC's and the results are the same. The messages simply vanish and I cannot
    figure out what the issue is.

    These same users can log onto a Windows 7 machine and the drag and drop, copy paste, and forward mail functions to the shared account work perfectly fine it is only an issue on Windows 10.

    If anyone has any suggestions please I am all ears.

    This is my first time posting here so if I am missing any information please let me know.

    Thank You.
    Cori Walker, Nov 6, 2016

Strange Outlook Issue

  1. Strange Outlook Issue - Similar Threads - Strange Outlook Issue

  2. Strange activation issue

    in Windows 10 Updates and Activation
    Strange activation issue: Hello I had just purchased a used Motherboard on E bay and in order to test it out before using in a new PC I set up a temporary system on the bench with a clean Hard drive and installed Windows 10 pro (1809) from a MS download ISO from a bootable USB stick. It all went well...
  3. Troubleshooting a Strange Issue...

    in Windows 10 Graphic Cards
    Troubleshooting a Strange Issue...: Okay, this is a weird one... I was having an issue with my monitor getting stuck in "power save mode" (no input detected) if my computer restarts. It ONLY happens with a restart. The only way to get my monitor to work again is to hard shut down the computer by holding the...
  4. strange issues with windows

    in Windows 10 Installation and Upgrade
    strange issues with windows: Hello, I just re-installed windows 10 64 bit. I cannot install Chrome (says chrome needs a windows update but there is none) I cannot install adobe acrobat (installation failed) I cannot run any troubleshooting / wizards (such as - right click on a network card and...
  5. Strange issue

    in Windows 10 Drivers and Hardware
    Strange issue: I have very strange issue. In Monday I opened very image heavy page. The processor went to 90% and the memory over 2GB. Appeared a continuous sound like when I disconnect and connect USB deice. The keyboard stopped writing then continued and so on. When I closed the heavy...
  6. Strange issue

    in Windows 10 BSOD Crashes and Debugging
    Strange issue: Greetings, I have a strange issue with my PC lately. It occurs when I'm playing Counter-Strike: Global Offensive around 6-12 PM. My PC restarts randomly around that time, only WHEN I'm playing that game, and ONLY around that time interval. I've checked with EventViewer...
  7. Strange Battery Issue

    in Windows 10 Drivers and Hardware
    Strange Battery Issue: I was using my new Pavilion x360 laptop last night for a few hours while plugged in. The battery was at 100%. This is a new laptop that had Windows 10 Home installed from a clean install. I shut the laptop off (completely off) around 11:00 PM. So today, I get home from work...
  8. Strange network issue

    in Windows 10 Network and Sharing
    Strange network issue: I have an odd problem here. Windows 10 Home WD MyBook Live Windows user account: Microsoft User Account MyBook Live user network share set up with username and password I'm able to browse to the folders on the MyBook live through the Network icon on my...
  9. Strange issue

    in Windows 10 Performance & Maintenance
    Strange issue: Touchpad works fine but during gaming, responds either slowly or won't. How can I tackle this issue? 37436
  10. Strange consent.exe issue

    in Windows 10 Support
    Strange consent.exe issue: Hey everyone, First time poster. I've come across a strange issue on my computer. My mouse cursor seems to be looping the little blue "loading" circle all the time. It doesn't seem to severely affect my system performance but is still rather annoying. When I check the...