Windows 10: Struggling with windows 10 factory reset

Discus and support Struggling with windows 10 factory reset in Windows 10 Installation and Upgrade to solve the problem; Hi guys Is it possible for any of you to help me, I wanted to system restore my windows 10 home single language 64 bit hp laptop but system restore... Discussion in 'Windows 10 Installation and Upgrade' started by Erna1234, Jan 22, 2020.

  1. Erna1234 Win User

    Struggling with windows 10 factory reset


    Hi guys

    Is it possible for any of you to help me, I wanted to system restore my windows 10 home single language 64 bit hp laptop but system restore failed, system reset was suggested. needless to say I did that and then murphy's law struck once more, I was on version 1903 now all of a sudden I am on 1809, how do I go back to 1903. My keyboard functions doesn't work on 1908. Please help.

    :)
     
    Erna1234, Jan 22, 2020
    #1
  2. AndreePin Win User

    Windows 10 factory reset

    Hi Charlie,

    We can see here that you are having issues with doing a factory reset on your Windows 10. There are several factors
    why you get the said error and that's what we are going to figure out. To isolate this concern, may we know the following:

    • Any changes made on the computer prior to this concern?
    • What troubleshooting steps have you tried so far?
    • May we know the reason why you want to perform a factory reset?
    • Did you experience any issues on the computer before you tried performing a factory reset?
     
    AndreePin, Jan 22, 2020
    #2
  3. swat354 Win User
    Windows 10 infinite restart black screen


    Thank you john for all of your help i decided to get the usb my computer came with and factory reset it i didnt have anything that personal or valueable so its ok thanks for the help though i appreciate it
     
    swat354, Jan 22, 2020
    #3
  4. Struggling with windows 10 factory reset

    Black screen after trying to reset back to factory settings. (Windows 10)

    Hi Simen,



    I realize the inconvenience you are experiencing with black screen issue on Windows 10 . I will certainly help you.



    This issue might occur if there is change in system settings or display driver is corrupt.



    I suggest you to follow the steps below to



    To assist you better, please provide us the information below:

    • When you say that "reset my computer back to factory settings", are you referring that you have tried to perform rolling back to previous Operating System or performed Reset of Windows 10?
    • Are you able to see Windows 10 logo when you switch on the computer?

    I suggest you to follow the steps provided in the Microsoft Help Article about troubleshooting on black screen related issues and check if it helps.

    http://windows.microsoft.com/en-us/windows-10/troubleshoot-black-screen-problems

    Please get back to us with an update on black screen issue with Windows 10, we will be happy to help.



    Thank you.
     
    Nyima Yonten, Jan 22, 2020
    #4
Thema:

Struggling with windows 10 factory reset

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