Windows 10: Stuck at welcome screen for unusually long period of time

Discus and support Stuck at welcome screen for unusually long period of time in Windows 10 Installation and Upgrade to solve the problem; Hi, I have been having this issue for quite a long time now. It started post a windows update if I am not wrong. So whenever I restart my PC and... Discussion in 'Windows 10 Installation and Upgrade' started by Ajsat3801, Dec 30, 2020.

  1. Ajsat3801 Win User

    Stuck at welcome screen for unusually long period of time


    Hi,

    I have been having this issue for quite a long time now. It started post a windows update if I am not wrong. So whenever I restart my PC and enter my pin, it gets stuck for around 10 minutes in the welcome screen. I tried solving this issue using dskchk, DISM tool and SFC in vain.


    This is the configuration of the laptop in which I have the issue

    Asus vivobook X556UQK

    Intel core i7-7500U 2.7GHz

    8 GB RAM

    Seagate ST2000LM007 2 TB HDD

    Intel HD graphics 620, NVIDIA GeForce 940mx


    Edition Windows 10 Home

    Version 20H2

    Installed on ‎26-‎07-‎2020

    OS build 19042.508

    Experience Windows Feature Experience Pack 120.2212.31.0


    This is the link to ntbtlog.txt file for further reference.

    link for ntbtlog.txt


    I hope this is enough for you to help me solve this issue

    Thanks in advance

    :)
     
    Ajsat3801, Dec 30, 2020
    #1
  2. DanielYX Win User

    Long Loading Time for Lock Screen

    Hello Pawan, thank you for the reply!

    I've tried all of the steps that you've given me. Unfortunately, none of them made a difference except for the clean boot step. It didn't completely solve the problem, however I did notice a
    slightly faster load time for the lock screen. However, it still takes an unusually long time to load it. Any other suggestions?

    Thanks in advance,

    Daniel
     
    DanielYX, Dec 30, 2020
    #2
  3. windows update stuck at installation screen and cannot get to desktop

    Hi Sue,

    To understand the issue better, I would like to ask some questions:

    • Is the computer stuck in the Installing updates screen?
    • For how long is the computer stuck in the screen?
    • When was the computer last updated?
    • Is the screen showing any percentage of installation?

    Sometimes the installation might take a long time to install if the update is of large size. So, I suggest you to wait for sometime and check if the system boots to the desktop. If it is taking a longer time, then perform a Power Drain by following the steps
    provided below:

    • Shut down the Computer.
    • Remove all power source (including battery if it is a laptop).
    • Press and hold the power button for 15-20 seconds.
    • Connect the power source and start the computer.
    • After the computer boots to the desktop, suggest you to install all the pending updates.

    Hope this helps. Keep us posted on the status for further assistance.

    Thank you.
     
    Eeshwar Kumar, Dec 30, 2020
    #3
  4. Taukonza Win User

    Stuck at welcome screen for unusually long period of time

    Windows 10 stuck at lock screen for a long time

    The whole thing started to appear around 3 days ago. The problem is that everytime I boot, windows 10 stays on a weird lock screen without any buttons for a long long time. There are just 4 icons in the bottom right corner (shut down, accesibility, ethernet...) It sometimes manages to get to desktop, and sometimes not. Not sure what caused it, could be a recent windows update, not sure tho. I ran some HDD scans and everything turned out fine, also did a registry cleanup, tried disabling lock screen, and nothing seems to work. Any suggestions or solutions?
     
    Taukonza, Dec 30, 2020
    #4
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Stuck at welcome screen for unusually long period of time

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