Windows 10: Stuck during factory reset.

So the Factory reset has been stuck at 2% for the last 8 hours.

:)

 

Error during factory reset

I am having trouble with resetting my pc. I have tried to reset it several times but i continue to get an error stating "there was a problem resetting your pc no changes were made". please help i no longer want to use Windows 10 i wish to go back to 7
or 8.1

 

Error during factory reset

reset from where

recovery partition ?

recovery media ?

as far back as vista the upgrade process has been known to damage the recovery partition or the boot info that points to the recovery partition etc.

have seen the windows upgrade process totally wipe the contents of the recovery partition on some systems

leaving it empty

on other systems

have seen the recovery partition removed during the upgrade process leaving unallocated space

if you are attempting to roll back

there is a 30 day window where roll back is possible

after the 30 days passes roll back is impossible