Windows 10: "Stuck" Ignore, Clean up & Junk options in Outlook 365

Discus and support "Stuck" Ignore, Clean up & Junk options in Outlook 365 in Microsoft Office and 365 to solve the problem; Outlook 365 running on Windows 10 has started routing all incoming mail to both Inbox (correctly) and Deleted folders. The settings which should... Discussion in 'Microsoft Office and 365' started by Sigurd, Nov 25, 2020.

  1. SIGURD
    Sigurd Win User

    "Stuck" Ignore, Clean up & Junk options in Outlook 365


    Outlook 365 running on Windows 10 has started routing all incoming mail to both Inbox (correctly) and Deleted folders.
    The settings which should control this are here -

    "Stuck" Ignore, Clean up & Junk options in Outlook 365 [​IMG]

    As you can see, these are all flagged as set. No matter what I try I can't alter or unset them.
    I can alter Junk settings, I can change Clean up to various options but can't just switch it off. The main problem is the Ignore which is what is routing copies of my emails to the Deleted folder.

    How can I get back control.

    :)
     
    Sigurd, Nov 25, 2020
    #1
  2. GUARDIAN ANGEL
    Guardian Angel Win User

    Disable new search bar in Outlook 365

    OK. There is a way to disable this new search box in Microsoft Office 365. For Outlook:

    1. Open Outlook 365.
    2. On the lower left-hand corner click options.
    3. In the User Interface options under the General Tab, click the checkbox Collapse the Microsoft Search box by default.
    4. Click OK.

    The search box will now disappear. However, disabling this option would only work on that application. If you open Microsoft Word or PowerPoint, you will need to do these same steps to disable the search box (if present) as well. Let me know if this works for you.
     
    Guardian Angel, Nov 25, 2020
    #2
  3. ACCESS DENIED
    Access Denied Win User
    Outlook 2016 Junk or Junk Email

    I have not used Outlook since 2010 but if I remember correctly, the default folders in Outlook have a JUNK folder and I think it was all in the same list with your email account folders. Try looking in Outlook settings for JUNK and or folder settings. Then see if you can set it to the IMAP JUNK folder or remove it in there.
     
    Access Denied, Nov 25, 2020
    #3
  4. BARMAN58
    Barman58 Win User

    "Stuck" Ignore, Clean up & Junk options in Outlook 365

    Outlook 2016 Junk or Junk Email

    The folders you see in Outlook 2016, (or 365), are dependent on the services you are using, in exchange you can see multiple inboxes or combined inboxes for different accounts, the Junk can be separated into junk internal and external mail in outlook, or can be combined using rules

    This is usually decided by the server admin to meet business needs, but when using Outlook at home there are some options to control inboxes, but less control of the Junk folders, I actually do all my sorting in the mail server before I see it. The server polls a number of accounts using Pop3 and collects the mail into a central account which is sorted using rules into various categories, and put into "folders" which I connect to by Imap. This means that Outlook (or any other Mail client) only sees one account and I have a tidy mail app
     
    Barman58, Nov 25, 2020
    #4
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"Stuck" Ignore, Clean up & Junk options in Outlook 365

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