Windows 10: Stuck in a blue screen loop

So my laptop keeps going to a blue screen. It won’t even restart on its own. When I turn it off and back on it just goes back to the blue screen before windows has a chance to load. Before this began happening the audio would not play and there was a small ‘x’ on the sound icon. Something about being no output device I think. I don’t know if thats related, but I feel like I’ve tried everything I can without risking my documents from being deleted. Don’t know what else to do



:)

 

Stuck in Windows 10 Upgrade

My computer seems to be stuck in a Windows 10 failed upgrade loop. I was running fine on a beta version of Windows 10, and then I came downstairs one morning to see it repeatedly booting, attempting to repair, then rebooting. The steps I've taken to diagnose are:

• Attempting to boot off a USB drive (with all drives disabled in BIOS) - this fails at the point of the blue windows screen
  
• Attempting to boot the machine itself and getting into "repair/safe mode" using F7
  
• Looking at the BIOS for obvious failures (e.g. RAM that should be there is missing) - nothing obvious is wrong.
  

I am fairly certain the build version was 9926. For many months, the system would attempt to upgrade, and then say "it failed" for some reason and roll back.

Suggestions for next steps?

 

Blue screen and stop code

Hi
Jeferis,

There are a lot of factors for this matter to occur. To isolate the issue, we have some questions for you:

• 
  What activity have you done to
  trigger the NTFS and FAT FILE SYS loop?
  
• 
  were there any error messages?
  
• 
  What troubleshooting steps have you done so far?
  

It is possible that the
Boot
Sequence were corrupted by the previous activity which
triggered the Blue Screen Error and the loop. We recommend that you perform these
suggested troubleshooting
and see if there are any changes:

Startup Repair.


To access the
Startup Repair Screen, turn off the
PC 3-4 times(force shutdown),
while on the Blue screen Error. This will route you to the
Startup repair screen:

Advanced Boot Options > click Troubleshoot > Advanced options > Command Prompt

and run the following command:

Run SFC Scan:  

SFC
will
scan
and
run
an
automatic repair
to any
corrupted system files
that it will detect. We suggest that you perform it twice. To run an
SFC scan, follow these steps:  

• 
  Run
  Command Prompt as Administrator.  
  
• 
  Type
  sfc /scannow
  and hit
  Enter.   
  

Boot Record:

This will fix the corruptions on
boot records or boot
sequence. To run this command, follow these steps:

• 
  Run
  Command Prompt as Administrator.
  
• 
  Type the following command:  
  
  • 
    Bootrec /fixMBR  
    
  • 
    Bootrec /fixBoot
    
  • 
    Bootrec /rebuildBCD
    

Update us on how it goes.

Regards.

 

Blue screen in terminal loop

Hi,

The blue screen error that you encounter can be triggered due to a possible hardware or hardware driver software failure. To isolate your concern, could you confirm if you have made any changes on your device prior to your concern? Also, are you getting
any messages for the blue screen error?

As an initial step to get out of the blue screen loop, we suggest that you perform a startup repair by booting to
System Recovery Options through a hard reboot. To do this, follow these steps:

• Turn on your device.
• When the Windows logo appears, press the power off button or unplug the power source to force shutdown your device.
  (If you're using a laptop, remove the battery. Note: Refer to the manufacturer's site on how to remove the battery of your device.)
• Perform this step three times. On the third time that you turn on your computer, wait for the
  Windows Recovery Environment (WinRE) window to appear.
• On the Choose an option screen, select Troubleshoot
  >Advanced options > Automatic Repair.
• Select Windows 10.
• If prompted, select an administrator account.
• Type in your password and click Continue.
• Wait for the repair to complete.

Once you're done, check if your device will boot normally.

We'll appreciate if you can send us an update.