Windows 10: Stuck in auto repair then recovery screen

Hi

i have an asus laptop with windows 10

recently i forced it to shutdown


when i tried to turn it on

it says

"preparing for automatic repair"

under the logo of Asus


then to the recovery screen with 4 options

continue

use a device

troubleshoot

turn off your pc



when i choose troublshoot

every option needs an admin account and there is no account only forgot your password


i tried so many times to reboot but its the same


even the command prompt doesnt work without admin account



i dont have a recovery device



please help

:)

 

Stuck in auto repair loop

Hi Alex,

Thank you for posting your query on Microsoft Community.

If the screen is stuck for a long time on auto repair, I suggest you to restart the computer using power button and check. If the issue still persist, I suggest you to check if you are able to boot the computer into Safe Mode environment and check.

To use a Safe Boot option, follow these steps:

• 
  Restart your computer and start pressing the F8 key on your keyboard. On a computer that is configured for booting to multiple operating systems, you can press the F8 key when the Boot Menu appears.
  
• 
  Select an option to “Safe mode with networking” using the arrow keys on the keyboard when the Windows Advanced Options menu
  appears, and then press ENTER.
  

Hope this information is helpful. Do let us know if your issue is resolved. For any further query, feel free to contact us.

Thank you.

 

Windows stuck on auto repair

Hi Thomas,

Corrupted boot configuration data is one of the possible reasons why you are stuck on the preparing automatic repair screen. For us to assist you better, may we know if you made any changes to your computer prior to this issue? We suggest you to try to boot
your computer from the Windows 10 media and perform an Automatic repair from Windows Recovery Environment (WinRE). The Automatic repair can detect and resolve the issues that prevent the computer from starting normally.
You may refer to this
link to download the Windows 10 ISO and create the installation media.

You can follow the steps below to perform Automatic repair on Windows 10 computer:

• Insert the media such as (USB or DVD) and restart your computer.
• If you see a message asking you to “Press any key to boot from DVD,” do so.
• When you see the Install Windows page, tap or click on Repair your computer
  to start the Windows Recovery Mode.
• In the Windows Recovery Environment, on the Choose an option screen, tap or click on
  Troubleshoot.
• Click on Advanced Options.
• Click on Startup Repair.

Should you need further assistance, don't hesitate to get back to us.

 

Stuck in auto repair loop

I recently installed Windows 10, and now my pc is stuck in the auto repair screen when i turn it on. Please help!