Windows 10: Stuck in black screen when in sleep

Discus and support Stuck in black screen when in sleep in Windows 10 Performance & Maintenance to solve the problem; My laptop has been doing this for a while now and I don't know how to fix it. Every time my laptop goes to sleep, the HDD light doesn't switch off and... Discussion in 'Windows 10 Performance & Maintenance' started by Kendra Nisaka, Apr 28, 2020.

  1. Stuck in black screen when in sleep


    My laptop has been doing this for a while now and I don't know how to fix it. Every time my laptop goes to sleep, the HDD light doesn't switch off and the fan keeps running. When I press the power button, move my mouse, or press any key, my laptop gets stuck in a black screen and is unable to do anything. When this happens I can only force shut down my laptop by holding the power key.


    Is this a software problem or a hardware problem? And is there a way to fix this? I'm running Windows 10 Home on an ASUS VivoBook

    :)
     
    Kendra Nisaka, Apr 28, 2020
    #1
  2. Hendry Win User

    Windows 10 stuck at black screen


    hi, i tried upgrading my windows 7, but failed 5 times.
    step 1 on copying files are 100%
    step 2 installing features n updates are 100%
    step 3 FAILED, it stuck on black screen and freeze, nothing i can do besides force restart and its restored to my windows 7 back.

    any idea how to solve this? it's always stuck at 75% step 2 and when go to step 3 is freeze ( 5 times in row, i'm thinking give up or buy new laptop with windows 10*Biggrin*Biggrin*Biggrin)

    p.s i'm currently downloading ISO file to blank DVD hopefully it's worksStuck in black screen when in sleep :)
     
    Hendry, Apr 28, 2020
    #2
  3. Black screen error

    Hello,

    There are several reasons why you are facing a black screen issue. One of these is due to outdated or incorrect device drivers. For us to figure out what's causing this, provide more details by answering the listed questions:

    • Can you confirm to us if you are using a laptop or a computer?
    • Have you made any recent changes to your device prior to this happening?
    • What exactly were you doing when the error occurred?
    • Have you tried any troubleshooting steps to resolve this? If yes, specify all of the steps that you have done.

    As an initial part of troubleshooting, we suggest following the steps given on this article:

    Troubleshoot black screen or blank screen errors
    . This will help you diagnose and rectify most of the known black screen concerns.

    We will wait for your response.
     
    Dhavelyn Mer, Apr 28, 2020
    #3
  4. Rose Cal Win User

    Stuck in black screen when in sleep

    black screen

    Hi Bart,

    It is possible that you're experiencing black screen due to corrupted system files. To assist you better, we'd like to gather more information:

    • Are you getting any error messages?
    • What happen when you tried to login?
    • What troubleshooting steps have you done so far?

    In the meantime, we suggest that you follow the steps in this
    article
    to troubleshoot black screen errors. You can choose which situation you're experiencing the error and perform the instructions.

    Let us know if you need further assistance.
     
    Rose Cal, Apr 28, 2020
    #4
Thema:

Stuck in black screen when in sleep

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